Manager, Pharmacy Account Support

Capital Blue Cross

Manager of Pharmacy Account Support overseeing pharmacy sales and account management to increase membership penetration. Leading strategic development and staff management for pharmacy benefits.

Posted 6/6/2026full-timeHarrisburg • Pennsylvania • 🇺🇸 United StatesSeniorLead💰 $118,650 - $223,560 per yearWebsite

About the role

Key responsibilities & impact

Provide leadership, direction and oversight for pharmacy sales and account management
Develop and implement strategies relating to Pharmacy sales and account management
Responsible for developing, implementing and maintaining a strategic pharmacy sales and customer relations approach for our brokers, groups, and members
Responsible for ensuring that our customers’ and members’ expectations around pharmacy are matched by our corporate and divisional strategies and goals
Develop and direct the formulation and implementation of short and long-range strategies in support of Capital’s pharmacy sales growth and retention goals
Responsibilities will include responding to Requests for Proposals (RFP’s)
Help integrate pharmacy benefit management into our Health Plan Business by serving as the external Subject Matter Expert for pharmacy benefits
Responsible for the management of staff and resources including hiring, development, coaching and counseling and annual performance reviews for direct reports
Partner with PBM Sales team (new and renewal) to monitor opportunities and deliver results

Requirements

What you’ll need

Minimum seven years’ experience in management of sales and/or account management functions in health care including managing direct reports
Five years’ experience in sales and/or account management within Pharmacy Benefit Management or Specialty Pharmacy
Two years’ experience in consulting, sales, and/or account management within Benefit Consulting company preferred
Pharmacy degree required
Valid state license to practice pharmacy required
MBA, general business, or marketing degree preferred

Benefits

Comp & perks

Medical, Dental & Vision coverage
Retirement Plan
Generous time off including Paid Time Off
Holidays
Volunteer time off
Incentive Plan
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

pharmacy salesaccount managementstrategic planningcustomer relationspharmacy benefit managementsales growth strategiesperformance managementconsultingRFP response

Soft Skills

leadershipdirectionoversightcoachingcounselingcommunicationteam managementstrategic thinking

Certifications

Pharmacy degreevalid state pharmacy licenseMBAgeneral business degreemarketing degree