Capital Blue Cross

Manager, Risk Adjustment Coding

Capital Blue Cross

full-time

Posted on:

Origin:  • 🇺🇸 United States • Pennsylvania

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Salary

💰 $83,800 - $157,890 per year

Job Level

SeniorLead

About the role

  • Develop, manage, and execute Capital’s Risk Adjustment Program Coding and Chart Retrieval operations strategy and initiatives
  • Provide strategic and tactical direction in collaboration with the Stars & Risk Adjustment Sr. Director and Medical Director
  • Function as a Risk Adjustment subject matter expert and perform analysis and market research
  • Manage work plans, cross-functional team collaboration, and implementation of standards, controls, tactics, initiatives, and systems
  • Lead coding and chart retrieval teams to ensure required accuracy and efficiency through quality assurance processes and controls
  • Lead risk mitigation and HCC compliance audits and ongoing activities
  • Drive execution of Risk Adjustment projects including Retrospective and Prospective Medical Records Review and Risk Adjustment Data Validation (RADV)
  • Manage process flow, project management, vendor execution and oversight, data submission and reconciliation with stakeholders
  • Create, implement, and monitor policies, procedures, SOPs, performance guarantees, and workflows
  • Maintain an up-to-date repository of Coding and Chart Retrieval documents
  • Collaborate with Actuarial to project and monitor coding program impact on revenue and financial forecasts
  • Coordinate processes and data flow between coding/chart retrieval teams and business partners to support follow up of care and quality activities
  • Build relationships with internal teams, provider network, vendors, and customers; participate in engagement activities
  • Prepare materials, analysis, reports, and presentations for committees, performance meetings, trainings, and newsletters
  • Lead, develop, mentor, and manage the Risk Adjustment Coding and Chart Retrieval team
  • May require travel to provider offices as necessary

Requirements

  • 5 years of experience overseeing and driving Risk Adjustment Coding performance
  • 7 years of experience working with Medicare Advantage Plans
  • 7 years of experience with methodologies such as Clinical coding, clinical information management, project management, quality of care improvement, process improvements, financial analysis, operations
  • 1 year staff, team lead or project lead experience
  • Experience leading a team of direct reports, vendors, and relationships at all levels of management
  • Mastery of CMS HCC Risk Adjustment coding and data validation requirements
  • Master knowledge of ICD-10-CM coding guidelines, medical terminology, and clinical practice and processes
  • Strong understanding of the Medicare and ACA Risk Adjustment models and Risk adjustment cycle
  • Bachelor or master’s degree in nursing
  • Certified CRC and/or CPC
  • Strong proficiency in Microsoft Office applications (Outlook, Word, Excel, Power Point)
  • Experience with Project Management tools and Teams/WebEx/ZOOM
  • Excellent verbal communication and interpersonal skills
  • Proven success building and maintaining positive relationships; collaborative team approach
  • Strong organization, documentation, attention to detail, time management, and ability to handle multiple projects under pressure
  • Analytical, solution-focused, creative, and compliance-oriented mindset
  • Ability to work over 40 hours per week and occasionally lift/move up to 5 pounds
  • May require travel to provider offices as necessary
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