Senior Director, Business Engineering
Capital Blue Cross
full-time
Posted on:
Location Type: Hybrid
Location: Harrisburg • Pennsylvania • United States
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Salary
💰 $142,390 - $268,270 per year
Job Level
About the role
- Provide strategic direction and oversight to teams focused on analysis, development and configuration, while ensuring alignment with organizational priorities.
- Lead departmental and cross-functional corporate initiatives to optimize business processes, systems, and solutions.
- Serve as project sponsor/owner, as appropriate, and engage teams/staff for implementation and ongoing support.
- Drive transformation from waterfall to agile methodologies, building agile capabilities and fostering a culture of continuous improvement.
- Oversee modernization efforts, eliminating technical configuration debt and implementing best practices for configuration management.
- Provide oversight for vendor relationships, negotiations, and contract oversight.
- Champion automation and AI adoption to enhance operational efficiency and business outcomes.
- Build strong relationships with business stakeholders and technical leaders to drive innovation and consensus.
- Mentor and develop team leaders and staff, fostering accountability and professional growth.
- Manage budgets, resources, and performance metrics for all sub teams.
- Ensure effective communication and collaboration between sub teams and executive leadership.
- Stay abreast of industry trends, regulatory changes, and emerging technologies.
Requirements
- Minimum 5 years of leadership experience, including managing multiple teams or large-scale initiatives.
- Minimum 7 years’ experience leading transformation from waterfall to agile methodologies.
- Experience implementing agile methodologies and managing transformation initiatives.
- Experience implementing automation and leveraging AI technologies.
- Experience with Quality Assurance and Testing.
- Experience with technical modernization, configuration management, automation, and AI.
- Experience in healthcare, insurance, or related industries preferred.
- Experience with core operational and care management platforms (specifically Facets, NetworX, TruCare) is preferred.
Benefits
- Medical, Dental & Vision coverage
- Retirement Plan
- generous time off including Paid Time Off
- Holidays
- Volunteer time off
- an Incentive Plan
- Tuition Reimbursement
- and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
agile methodologieswaterfall methodologiesautomationAI technologiesQuality AssuranceTestingconfiguration managementtechnical modernizationperformance metricsbusiness process optimization
Soft Skills
leadershipstrategic directioncommunicationcollaborationmentoringrelationship buildingaccountabilitycontinuous improvementinnovationnegotiation