Student Consultant
Strata Information Group
CloudCyber SecuritySQL
Job Level
JuniorMid-Level
Tech Stack
Cyber Security
About the role
- Support security tools and infrastructure, including maintenance and deployment of new solutions
- Collect and assess information for proposed changes
- Associate related CIs, incidents, and services with change requests
- Provide regular status updates to technology teams, business leaders, and stakeholders
- Review and plan change requests, including scheduling, risk/impact assessment, task sequencing, and resource allocation
- Monitor in-progress tasks and validate outcomes during the implementation stage
- Conduct post-implementation reviews and confirm requester satisfaction
- Work within a large IT Operations function managing end-to-end lifecycle activities for infrastructure components, including installation, maintenance, decommissioning, system performance monitoring, capacity and availability management, migration, release management, and deployment support
- Collaborate across technology and business teams in a fast-paced environment to ensure 24/7 operational continuity
Requirements
- Minimum 2 years of experience in IT operations or cyber security with exposure to change management processes
- Strong understanding of ITIL-based change management and governance practices
- Proven ability to plan and govern change activities effectively
- Strong interpersonal, problem-solving, and critical-thinking skills
- Demonstrated adaptability, efficiency, and organizational ability
- Risk management and negotiation capabilities
- Effective communication skills
- Ability to work across technology and business teams while ensuring 24/7 operational continuities
