Capco

Support Analyst

Capco

full-time

Posted on:

Location Type: Hybrid

Location: Rio de Janeiro • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

Tech Stack

PythonSQL

About the role

  • Monitor and control processes and KPIs;
  • Develop, review, and/or maintain existing standards up to date;
  • Plan, register, and monitor the execution of development projects for technological solutions;
  • Track project progress;
  • Manage and analyze risks;
  • Manage changes;
  • Manage project and initiative communications;
  • Manage deliverables, scope, schedule, and cost of digital and analytical solution projects;
  • Assess project benefits and measure their actual delivery;
  • Critically analyze and propose improvements to processes;
  • Monitor compliance with action plans in computerized systems, including analysis, control, follow-up with stakeholders, handling of pending issues, and plans to remediate backlog, submitting updated reports;
  • And other similar activities of equal complexity and scope.

Requirements

  • 6 (six) years in activities similar to the scope of the services, subject to approval by contract oversight;
  • Advanced English;
  • MS Office 365;
  • MS Project;
  • Advanced Excel (ability to build macros);
  • SAP ECC and BW, Atlassian Jira, Miro, Agile methodologies, Project Management (PMBOK);
  • Knowledge of programming in Python and SQL.
Benefits
  • At Capco we promote an inclusive culture. We value diversity in all its forms.
  • We continuously pursue diverse inclusion and social responsibility initiatives through internal committees run by our employee community, such as Women, People with Disabilities, Black Professionals, LGBTQIAPN+, Parenthood, and Generations groups, among others.
  • Our opportunities are designed for everyone!!!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
PythonSQLAdvanced ExcelMS ProjectProject ManagementAgile methodologiesSAP ECCSAP BWMacros
Soft skills
CommunicationRisk ManagementAnalytical SkillsProcess ImprovementStakeholder Management