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Mortgage Loan Servicing Manager
Canopy MortgageMortgage Loan Servicing Manager overseeing compliance and performance in mortgage servicing at Canopy Mortgage, LLC. Managing subservicer relationships, onboarding loans, and supervising interim servicing tasks.
About the role
Key responsibilities & impact- Oversee servicing compliance, ensure adherence to agency servicer requirements
- Manage the relationship with the subservicer and monitor performance metrics
- Oversee the creation and distribution of transfer of servicing notices
- Manage collections of borrower payments on loans held for sale
- Oversee onboarding process for retained loans with the subservicer
- Prepare and present monthly activity reports to executive management
- Review and approve all sold loan Early Payoff Penalties and Early Payment Default penalties
- Coordinate with Consumer Direct sales team to support portfolio retention efforts
- Supervise a servicing assistant responsible for interim servicing tasks.
Requirements
What you’ll need- Bachelor’s degree in finance, business administration, or a related field preferred
- Minimum of 5 years in mortgage servicing
- In-depth knowledge of Agency Seller/Servicer requirements.
- Strong process, analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Proficiency in mortgage servicing software and reporting tools.
Benefits
Comp & perks- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mortgage servicingperformance metricsloan collectionsservicing compliancetransfer of servicing noticesEarly Payoff PenaltiesEarly Payment Default penaltiesonboarding processreporting toolsanalytical skills
Soft Skills
communication skillsinterpersonal skillsproblem-solving abilitiesprocess managementleadershiporganizational skills