CRM Communications Lead

CAMPEON

CRM Communications Lead implementing and assuring quality of CRM communications at Campeón Gaming. Focused on Email and On-Site Notifications configuration and management.

Posted 6/23/2026full-timeAthens • 🇬🇷 GreeceSeniorWebsite

About the role

Key responsibilities & impact

Configure Email and On-Site Notifications (Inbox) within Fast Track CRM.
Implement campaign communications using content supplied by the Copy & Translation team.
Ensure messages are correctly structured, formatted, and displayed across CRM channels.
Configure communication elements including message layouts, CTAs, templates, and notification structures.
Prepare communications based on campaign briefs from CRM Casino and CRM Sports teams.
Ensure communications are fully configured and ready for handover in line with campaign timelines.
Perform detailed QA checks before communications are handed over for deployment.
Validate formatting, links, bonus references, localization placement, and rendering across devices.
Work closely with teams across CLR including CRM Casino, CRM Sports, CRM Operations (Bonus Department), Copy & Translation, and Design.
Supervise and mentor Junior CRM Communications Executive(s).
Review communication setups and ensure QA standards are met before handover.

Requirements

What you’ll need

2-3+ years experience in CRM operations, marketing automation, or CRM campaign execution.
Experience with CRM platforms or marketing automation tools (Fast Track CRM is a strong advantage).
Excellent English communication skills.
Strong organizational and campaign management abilities.
High attention to detail and QA discipline.
Ability to coordinate with multiple stakeholders across marketing and CRM teams.
Experience in iGaming CRM operations.
Understanding of promotional and bonus mechanics in iGaming

Benefits

Comp & perks

Private Medical insurance & Access to a 24/7 Employee Assistance Program
Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
Coverage of your public transportation expenses and gym membership
Paid educational leave
Hybrid working model
Modern offices in the center of Athens
360 feedback for Constant personal and professional development
6 Company Extra Days off!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRM operationsmarketing automationcampaign executionQA checkscommunication setupmessage formattinglocalizationcontent implementationtemplate configurationnotification structures

Soft Skills

communication skillsorganizational abilitiescampaign managementattention to detailstakeholder coordinationmentoringsupervision