Provider Electronic Data Specialist I

Cambia Health Solutions

Provider Electronic Data Specialist supporting EFT enrollment, validation, and provider-portal issues for Cambia’s person-focused health care system. Resolving customer inquiries through Availity, Remedy, telephone, and email.

Posted 8/14/2026full-timeRemote • Idaho, Oregon, Utah, Washington • 🇺🇸 United StatesJunior💰 $24 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Electronic Data Interchange (EDI) technology and Availity Essentials, with strong problem-solving and communication skills to effectively support internal and external customers. Proven ability to manage customer inquiries, maintain documentation, and adhere to service level agreements in a dynamic environment.

Highest-signal resume keywords

Bachelor’s Degree1+ Years Experience in Provider Customer ServiceKnowledge of Availity EssentialsElectronic Data Interchange (EDI) TechnologyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EFT ValidationTransaction Enrollment ToolProblem ResolutionProcess AnalysisBasic PC Hardware KnowledgeDesktop Operating SystemsSoftware FunctionalityEFT TestingRemedy Ticketing SystemANSI Format Knowledge

Soft Skills

Attention to DetailOrganizational SkillsAbility to Work IndependentlyPositive AttitudeCustomer Service Commitment

Tools & Technologies

Availity EssentialsRemedyEFT Shared Email InboxMulti-Factor Authentication (MFA)

Industry Keywords

Health Care TransactionsService Level AgreementsCustomer SupportTechnical Help Desk

About the role

Key responsibilities & impact

Field, answer, or refer customer inquiries about EFT enrollments for problem resolution
Perform EFT validation calls
Process and update the Transaction Enrollment tool on Availity Essentials
Update and maintain internal documents related to EFT enrollment and validation
Research and resolve Availity escalation issues involving provider portal functions and information display
Work with business and product owners to research and resolve issues
Document internal EFT customer-reported problems through Remedy and Escalation Tickets
Adhere to service level agreements for internal and external customers
Support internal and external customers by telephone, email, Remedy tickets, and Availity Client Service tickets
Serve as an internal and external support resource
Complete tasks, resolve problems, produce EFT reports, and maintain the EFT shared email inbox
Perform EFT testing when required

Requirements

What you’ll need

Bachelor’s Degree
1+ years of experience in Provider Customer Service or a technical Help Desk environment, or equivalent combination of education and experience
Attention to detail, administration, and demonstrated organizational skills
Proficiency with many technical tools and systems across varied computer and network platforms
Knowledge of basic PC hardware, applications/tools, desktop operating systems, advanced hardware, and software functionality
Knowledge of Availity Essentials
Excellent problem-solving, process analysis, communication, and people skills
Ability to work independently, with team members, and with other departments
Conceptual understanding of Electronic Data Interchange (EDI) technology in health care transactions
ANSI format knowledge
Ability to make determinations quickly and work well under pressure
Ability to maintain a positive and constructive attitude
Ability to adapt to change and work effectively in a dynamic environment
Excellent communication skills and a positive phone presence
Commitment to customer service
Wired internet connection that is not satellite or cellular, with minimum upload speed of 5Mb and minimum download speed of 10 Mb
Access to a personal mobile device for Multi-Factor Authentication (MFA)
Background check required

Benefits

Comp & perks

Bonus target of 5%
Competitive salary
Generous benefits
Market-leading 401(k) with a significant company match
Bonus opportunities
Medical, dental and vision coverage for employees and eligible family members, including mental health benefits
Annual employer contribution to a health savings account
Generous paid time off varying by role and tenure
10 company-paid holidays
Market-leading retirement plan including a company match on employee 401(k) contributions
Potential discretionary retirement contribution based on company performance, with no vesting period
Up to 12 weeks of paid parental time off, subject to eligibility
Award-winning wellness programs that reward participation
Employee Assistance Fund
Commute and parking benefits
Work-from-home options
Employee resource groups
Cambia-supported community outreach programs