Project Manager

CallRevu

Project Manager leading implementation of CallRevu software solutions for automotive retail. Ensuring client satisfaction and successful project delivery through effective communication and management.

Posted 6/27/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead and manage implementation projects for clients, from planning and resource allocation to execution and delivery.
Develop and maintain detailed project plans, timelines, and budgets.
Ensure projects are completed on time, within scope, and meet client expectations.
Ensure clients receive appropriate training.
Coordinate cross-functional teams, including hosted phones, capture, analytics, support, and sales, to ensure seamless execution and exceptional client experiences.
Serve as the primary point of contact for clients throughout the implementation process. Maintains proactive communication and addresses inquiries and concerns promptly.
Conduct discovery sessions to understand client needs and tailor implementations accordingly.
Set clear expectations with clients and stakeholders and provide regular updates on project progress.
Maintain detailed records in CRM and Implementation systems, ensuring accuracy and completeness.
Ensure all implemented solutions meet quality standards and client expectations.
Perform post-implementation reviews to identify areas for improvement and optimize future processes.
Other duties as assigned.

Requirements

What you’ll need

Excellent interpersonal and communication skills, with the ability to build rapport and manage relationships effectively.
Strong organizational and time management skills and attention to detail.
Capable of managing multiple projects simultaneously and adapting to changing priorities and shift focus as needed.
Proficiency in learning and navigating software applications and tools.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Experience in client-facing roles, preferably in implementation or support, training, or customer success.
Knowledge of call tracking and analytics software and telephony solution is advantageous.
Bachelor's degree or equivalent experience preferred.
Ability to align to CallRevu’s Mission, Vision, Values, and goals.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementresource allocationbudget managementCRM systemsimplementation processesquality standardspost-implementation reviewsdiscovery sessionsclient traininganalytics

Soft Skills

interpersonal skillscommunication skillsorganizational skillstime managementattention to detailrelationship managementadaptabilityindependenceteam collaborationclient-facing experience

Certifications

Bachelor's degree