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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Create and maintain CRM entries/client accounts in NetSuite, ensuring accurate entry of client data
- Review CRM entries entered by other team members to ensure data accuracy and support timely billing operations
- Process upgrades, downgrades, add-ons, prorations, promotional discounts, credits, and other changes related to client billing under the guidance of senior team members
- Escalate complex issues to senior team members when necessary
- Support the broader billing team with administrative and data-entry tasks as needed
- Other tasks as needed to help the team meet objectives and requirements
Requirements
What you’ll need- Minimum 1 year of billing, accounting, or finance-related experience; exposure to NetSuite or another ERP/billing system is a plus
- Interest in working in a high-volume billing environment, with strong organizational skills and attention to detail
- Exceptional accuracy – takes pride in identifying and correcting errors
- Strong verbal and written communication skills, with a customer-centric and solution-oriented mindset
- Confident, approachable, and curious; not afraid to ask questions to gain clarity and support continuous learning
- Self-motivated with the ability to balance multiple tasks and deadlines while seeking guidance when appropriate
- Collaborative team player with an action-oriented, energetic approach
- Foundational understanding of SaaS contract terminology and subscription-based billing concepts (or eagerness to learn)
- Familiarity with CRM tools is helpful but not required
- Proficient in Microsoft Office (Excel, Word, Outlook, etc.)
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billingaccountingfinancedata entrydata accuracyCRM managementNetSuiteERP systemsSaaS contract terminologysubscription-based billing
Soft Skills
organizational skillsattention to detailverbal communicationwritten communicationcustomer-centric mindsetsolution-oriented mindsetself-motivatedcollaborativeenergetic approachcuriosity
