Junior Salesforce Administrator

CallRevu

. Manage and customize Salesforce to support business requirements, including fields, workflows, automation, reports, dashboards, record types, and security settings.

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage and customize Salesforce to support business requirements, including fields, workflows, automation, reports, dashboards, record types, and security settings.
Perform regular system maintenance, including performance monitoring, health checks, security reviews, and compliance with data privacy policies.
Create and maintain Lightning pages, dashboards, and reports to provide actionable insights for various teams.
Develop and maintain end-state solution architecture for multi-cloud use cases, visually articulating solutions and ensuring system scalability.
Ensure accurate and efficient data entry, imports/exports, and bulk data operations while maintaining data integrity.
Leverage advanced Excel skills (e.g., VLOOKUP, PivotTables, formulas) to manipulate, analyze, and visualize large datasets for executive reporting and business insights.
Create and update training materials and documentation; host training sessions to ensure effective user adoption and process compliance.
Serve as the first point of escalation for junior Salesforce resources, assisting with troubleshooting and knowledge sharing.
Manage assigned Salesforce Helpdesk cases, focusing on escalations beyond Tier 1 support.
Monitor Salesforce product releases, assess their impact on system functionality, and proactively implement necessary enhancements.
Participate in Agile sprints, managing assigned Salesforce-related projects, ensuring timely completion, and aligning deliverables with sprint objectives.
Oversee operational quality and maintenance of integration applications, collaborating with third-party vendors and internal development teams.
Act as the primary point of contact for Salesforce vendors, coordinating development projects, communicating business needs, and performing QA on delivered solutions.
Identify and gather user and stakeholder requirements to enhance workflows, automation, and overall system efficiency.
Participate in technical implementation, testing automation, duplicate rule management, and ongoing system optimization.

Requirements

What you’ll need

2+ years of experience as a Junior Salesforce Administrator or equivalent experience with a CRM system.
Strong technical aptitude with a deep understanding of Salesforce configuration, workflow automation, triggers, validation rules, permissions, and security models.
Proficiency in Microsoft Excel, including advanced functions (e.g., VLOOKUP, PivotTables, formulas).
Excellent organizational, analytical, and time management skills with the ability to work both independently and collaboratively.
Experience with data imports, exports, cleansing, and governance.
Ability to troubleshoot technical issues, analyze business requirements, and implement scalable solutions.
Strong communication skills to collaborate effectively across teams and train end users.
Experience managing third-party integrations and working with API-based applications.
Salesforce Administrator certification (preferred but not required).
Bachelor’s Degree or equivalent experience in business and technology.

Benefits

Comp & perks

2023 AWA Rising Star Award
Innovative workplace environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce configurationworkflow automationtriggersvalidation rulespermissionssecurity modelsdata importsdata exportsdata cleansingdata governance

Soft Skills

organizational skillsanalytical skillstime managementtroubleshootingcommunication skillscollaborationtrainingknowledge sharinguser adoptionprocess compliance

Certifications

Salesforce Administrator certificationBachelor’s Degree