Director, Field Operations

California Water Service

Director of Field Operations overseeing Southern California utility districts. Focused on cost reduction, customer service improvement, and operational efficiency.

Posted 7/11/2026full-timeBakersfield • California • 🇺🇸 United StatesLead💰 $158,100 - $309,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing district field operations, ensuring compliance with safety programs, and improving customer service through operational analysis. Holds essential water distribution and treatment operator certifications, with a strong focus on performance management and collaboration with IT and engineering teams.

Highest-signal resume keywords

District Operations ManagementWater Distribution Operator Grade IV CertificationWater Treatment Operator Grade II CertificationPerformance Review ConductingCost Reduction Strategies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational AnalysisPerformance Indicator DevelopmentContract ManagementUtility Operations ExperienceEmergency Response Management

Soft Skills

Excellent Communication SkillsCollaboration

Tools & Technologies

Microsoft Office

Certifications & Qualifications

Water Distribution Operator Grade IV CertificationWater Treatment Operator Grade II CertificationWater Treatment Operator Grade III Certification (Desired)

Industry Keywords

Utility OperationsSafety ComplianceCustomer Service ImprovementField Operations Management

About the role

Key responsibilities & impact

Manages district field operations throughout Southern California
Provides input to reduce costs and improve customer service
Analyzes and evaluates operational practices and recommends improvements
Collaborates with IT and Engineering to develop new key performance indicators
Oversees a Region of Local and District Managers and conducts performance reviews
Manages master construction contracts
Ensures compliance with safety and security programs

Requirements

What you’ll need

Bachelor’s degree in Business Administration or related field preferred
Five years of increasingly responsible experience in a District Manager, General Manager, Local Manager or Operations Manager role or equivalent experience
Ten years of progressively challenging experience working in a utility operations role or equivalent
State Water Resources Control Board-Drinking Water–Operator Certification Programs Water Distribution Operator Grade IV Certification required
Ability to obtain State Water Resources Control Board-Drinking Water–Operator Certification Programs Water Distribution Operator Grade V in 12 months
State Water Resources Control Board-Drinking Water–Operator Certification Programs Water Treatment Operator Grade II Certification required
State Water Resources Control Board-Drinking Water–Operator Certification Programs Water Treatment Operator Grade III Certification desired
Excellent written and verbal communication skills
Proficient in Microsoft Office applications
Must be available for emergencies 24/7
Valid California Driver License.

Benefits

Comp & perks

Health and safety programs
Safety Department collaboration for training and equipment