Program Manager

Cadrex Manufacturing Solutions

Program Manager overseeing New Product Programs and projects at Cadrex Manufacturing Solutions. Leading teams, managing budgets and driving customer satisfaction.

Posted 6/19/2026full-timeRemote • Colorado, Illinois, Massachusetts, Minnesota, Missouri, Oklahoma, Pennsylvania, Washington, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $135,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Responsibility, Authority and Accountability (RAA) for every project scope delivery and successful execution within technical, schedule, budget, cost, and quality commitments
Provides leadership across the Program.
Seeks team input to promote rapid resolution to issues.
Coaches and provides feedback/rewards on performance indicators
Establishes objectives and goals and provides direction to the program and project teams in areas of customer concerns, potential changes in scope and risk assessment.
Facilitates the implementation of program management processes across the business
Manages effective customer communications.
Provides overall Program interface with the customer.
Improve organization responsiveness to customer requirements.
Communication and manage customer expectations and contractual commitments internal to the business
Ensure standard program management processes are utilized and adequate support to the program and project teams by coordinating Program Management reviews, preparing & publishing PM metrics and reports
Maintain Focus KPI metrics for program including quality, technical performance, and delivery through all assigned product lifecycle phases
Effectively manages program risks.
Leads customer teams to define project risks, and pro-actively identify risk mitigation actions.
Coordinates all risks and requirements of the program into a complete integrated entity. This is accomplished by planning, controlling, integrating all projects into the programs, and measuring all elements to ensure the requirements and goals are successfully achieved
Ensure effective change management process is utilized
Provides monthly program updates (Program Status Report – Green/Yellow/Red) of current situation relating to contractual milestones and problem/high risk areas (e.g., technical, cost, and schedule)
Provides updates to the business units as well as divisional, and group levels
Manages the team to effectively support customer contract terms and SLAs
Owns the execution of operational SLA delivery and escalations
Manages and drives the Quarterly Business Review (QBR) process with assigned customer account
Program Manager will own quarterly pricing updates on existing programs
Manages and drives the Quarterly Business Review (QBR) process with assigned customer account
Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction
Coordinates and drives the NPI (New Product Introduction) process including timely completion of a formal cross-functional Design Review
Ensures the NPI process meets customer expectations regarding time and quality
Maintains the NPI log to track the status of NPI projects vs. customer request dates and company promised dates
Proactively keeps team members informed of schedule issues and concerns
Drives the development activities until formal transition to operations is complete

Requirements

What you’ll need

6 years of Project Management experience or a combination of 6 years Project Management and Project Engineering experience with technical product development projects
6 years of phase gate development and integrated master scheduling (IMS) experience
Candidates must be legally authorized to work in the United States without company sponsorship now or in the future
Bachelor’s degree in related field

Benefits

Comp & perks

Health/dental/vision coverage
Employer-paid and supplemental life insurance
Short- and long-term disability insurance
Generous paid time off and holiday pay
Monthly remote work stipend (for remote employees who qualify)
401(k) investment plan, with an employer match of up to 4%
Education support program
Safety eyeglasses/shoe reimbursement
Referral bonuses
Bonus plan for all full-time employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementProject EngineeringPhase Gate DevelopmentIntegrated Master SchedulingRisk AssessmentChange ManagementProgram Management ProcessesCustomer Relationship ManagementNew Product Introduction (NPI)Quality Performance Metrics

Soft Skills

LeadershipCommunicationCoachingTeam CollaborationProblem SolvingCustomer FocusPerformance FeedbackOrganizational SkillsResponsivenessExpectation Management