Mission Operation Engineer

CACI International Inc

Mission Operations Engineer at CACI supporting the Fusion Analysis Development Effort program. Bridging the gap between warfighters and software development with a focus on real-world intelligence.

Posted 7/21/2026full-timeDenver • Colorado, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $68,400 - $143,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Tier I Help Desk Support, leveraging Intelligence Community experience to troubleshoot technical issues and deliver effective training. Proficient in customer service and communication, with a strong analytical mindset to ensure software meets operational needs.

Highest-signal resume keywords

Active Top Secret Security ClearanceIntelligence Community ExperienceCustomer Service ExperienceAnalytical SkillsTraining Delivery

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Exceptional Verbal CommunicationExceptional Written CommunicationTeam-First Approach

Industry Keywords

Military ExperienceIntelligence Community DisciplineHelp Desk SupportSoftware DemonstrationsTechnical Exchange Meetings

About the role

Key responsibilities & impact

Serve as Tier I help desk support, leveraging your Intelligence Community experience to answer questions and monitor help desk platforms to ensure mission continuity
Troubleshooting technical issues and analytical workflows
Conduct comprehensive classroom training at our Denver facility
Travel to customer locations for on-site training delivery
Facilitate virtual training sessions for remote users
Provide software demonstrations to government leadership during technical exchange meetings and monthly program management reviews
Represent user perspectives and workflows in development meetings, ensuring software meets real-world operational needs
Test and evaluate pre-release software
Triage and capture reported software defects

Requirements

What you’ll need

Active Top Secret security clearance with Poly
Minimum 5 years of Military or Intelligence Community experience
Proficiency in at least one Intelligence Community discipline
Demonstrated experience in customer service roles
Team-first approach with ability to work across functional groups
Strong analytical skills with ability to troubleshoot complex issues
Exceptional verbal and written communication skills
Willingness to travel up to 25% of the time

Benefits

Comp & perks

healthcare
wellness
financial
retirement
family support
continuing education
time off benefits