Storage Service Specialist

CACI International Inc

Storage Service Specialist providing support for IT operations and storage systems. Ensuring continuous service improvement and compliance in a global operations team.

Posted 7/1/2026full-timeColorado Springs • Colorado, Virginia • 🇺🇸 United StatesSeniorLead💰 $75,200 - $158,100 per yearWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Serve as a key technical member of the global, 24/7 operations team, providing secure, continuous support for all physical and virtual storage systems during the System Development Life Cycle (SDLC)
Perform operational activities, including incident analysis, troubleshooting, hands-on touch labor, and break/fix resolution for all storage-related hardware, software, and solutions
Coordinate with senior team members, as appropriate, to ensure proper operations and security compliance of storage systems
Provision, configure, and manage allocations, throughput, and permissions for all data shares, network drives, and shared storage systems (specifically supporting Brocade, Data Domain, Dell FluidFS, NetApp, and Dell Storage Center)
Execute routine data backups, replication, verification, and restoral services to meet strict data-related SLAs
Actively participate in disaster recovery (DR) and Continuity of Operations (COOP) exercises
Monitor capacity, performance, and service-level metrics to maintain an optimal user experience, identify trends, and resolve potential issues before they become incidents
Maintain the physical and logical security of data at rest and in transit
Provide continuous patch management for designated workstations, servers, and storage nodes across all network domains
Contribute to the development of test cases and scripts for Beta and Acceptance testing; utilize Lab facilities to investigate incidents and validate new component designs before field deployment
Assist in drafting standard operating procedures (SOPs), knowledge base articles, and technical content for contract deliverables

Requirements

What you’ll need

Must hold a current Top Secret SCI clearance with ability to obtain poly prior to start
NetApp Certified Data Administrator (NCDA) – ONTAP or an equivalent OEM vendor certification
DOD 8140 Certification applicable to role (minimum Security+)
An AA and 10+ years of experience, BS/BA and 8+ years of experience, MS/MA and 6+ years of experience, or PhD and 4+ years of experience
Minimum of 4 years of hands-on experience integrating, operating, and maintaining IT hardware and software solutions (specifically enterprise storage systems)
Ability to coordinate effectively execute system troubleshooting and work closely with senior technicians for more advanced troubleshooting
Willingness to learn new skills and new technologies.

Benefits

Comp & perks

comprehensive benefits such as; healthcare
wellness
financial
retirement
family support
continuing education
time off benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

System Development Life Cycle (SDLC)Data Backup and RecoveryStorage System ProvisioningPerformance MonitoringPatch ManagementIncident ResolutionData Security ManagementTechnical DocumentationTest Case DevelopmentHands-On IT Hardware Integration

Soft Skills

Effective CoordinationWillingness to Learn

Certifications

NetApp Certified Data Administrator (NCDA)DOD 8140 CertificationSecurity+