Infrastructure/Systems Administrator

CACI International Inc

Infrastructure/Systems Administration role supporting multiple sites via remote support, requiring travel occasionally and technical troubleshooting of systems.

Posted 5/16/2026full-timeHanover • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $75,200 - $158,100 per yearWebsite

Tech Stack

Tools & technologies

TypeScriptVoIP

About the role

Key responsibilities & impact

support multiple sites across the country via remote support
travel may occasionally be requested
image, configure, and deploy physical and virtual desktops
troubleshoot and repair hardware including desktops, laptops, zero clients, monitors, and docking stations
manage OS, BIOS, disk and data encryption
install and troubleshoot end user apps and certificates
repair and restore data files, decrypt inaccessible files, migrate data for projects, apply and troubleshoot permissions
document actions in trouble tickets and meet all SLAs
patch network ports, trace lines, install network switches
configure and maintain UPS devices and batteries, troubleshoot failure, coordinate vendor visits, plan and coordinate downtime with customers
install and configure VOIP phones and voicemail, troubleshoot phone issues
configure print, scan, and fax features on multifunction devices, coordinate multi-step replacements with vendor, troubleshoot communication issues
plan for user moves, including connectivity, computers, and phones
maintain and troubleshoot local security/badging systems
prepare obsolete assets for disposal
assist other IT teams as needed
support unclassified and classified systems

Requirements

What you’ll need

bachelor's degree or equivalent
at least three years of relevant experience
proficient with Windows desktop operating systems
proficient with Dell hardware
proficient with Microsoft Outlook
solid understanding of network communications
ability to work independently and with minimal supervision
excellent time management skills
minimum TS/SCI clearance w/ full scope poly
Security Plus Certification

Benefits

Comp & perks

healthcare
wellness
financial
retirement
family support
continuing education
time off benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows desktop operating systemsDell hardwarenetwork communicationstroubleshooting hardwaredata encryptionVOIP phone installationmultifunction device configurationdata migrationtrouble ticket documentationlocal security systems

Soft Skills

independent worktime managementcommunicationproblem-solvingcustomer coordinationvendor coordinationplanningdocumentationteam collaborationadaptability

Certifications

bachelor's degreeSecurity Plus CertificationTS/SCI clearance