Network Operations Center Engineer, Tier 2

CACI International Inc

. Provide problem identification, diagnosis, troubleshooting, and resolution of incidents and problems.

Posted 4/21/2026full-timeDenver • Colorado, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $75,200 - $158,100 per yearWebsite

Tech Stack

Tools & technologies

FirewallsTCP/IPTypeScript

About the role

Key responsibilities & impact

Provide problem identification, diagnosis, troubleshooting, and resolution of incidents and problems.
Perform shift work in support of 24x7x365 Network Operations Center
Provide support for the escalation and communication of status to the Communications Mission Director, NOC leadership, Service Providers, and other customers.
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
Monitor network performance and availability 24/7
Respond to and resolve network incidents and outages as required per SLAs
Perform routine maintenance and upgrades on network systems
Configure and manage network devices (routers, switches, firewalls, etc.)
Implement and maintain network security measures
Create and maintain network documentation and standard operating procedures
Collaborate with other IT teams to resolve complex issues
Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
Works individually and actively participates on integrated teams.
Understands and applies more advanced concepts and processes to daily activities.
Assists more senior level technicians, specialists, and managers in their activities.
Clearly communicates, verbally and written

Requirements

What you’ll need

TS/SCI with Poly required
Bachelor's degree in Computer Science, Information Technology, or related field
5+ years of related work experience
Strong knowledge of networking protocols (TCP/IP, OSPF, BGP, etc.)
Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, PRTG)
Experience with Cisco networking equipment and configurations
Understanding of network security principles and best practices
Excellent problem-solving and analytical skills

Benefits

Comp & perks

healthcare
wellness
financial
retirement
family support
continuing education
time off benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network troubleshootingnetwork performance monitoringnetwork configurationnetwork securitynetwork documentationnetwork protocolsCisco networkingoperating systems enhancementsincident resolutionroutine maintenance

Soft Skills

problem-solvinganalytical skillscommunicationcollaborationteam participation

Certifications

TS/SCI with PolyBachelor's degree in Computer ScienceBachelor's degree in Information Technology