Lead the technical design, development, and implementation of ServiceNow solutions, with a focus on ITSM, ITOM, and SPM modules
Develop scripts, workflows, and integrations with external data sources
Provide expert guidance on ServiceNow development, scripting (JavaScript, AngularJS), and system architecture
Troubleshoot complex system integration and compatibility issues
Work with project teams, end-users, and leadership to understand business needs, define application requirements, and conduct demo reviews
Instruct, direct, and check the work of other developers on the team, and assist in creating user manuals and technical reports

Requirements

U.S. citizen with the ability to obtain a DoD Secret clearance
15+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience)
Strong communication, analytical, and leadership skills
Must be a self-motivated team player capable of managing multiple priorities in a fast-paced environment
ServiceNow Certified Application Developer (CAD) certification
Advanced experience with ServiceNow implementation and development (ITSM, ITOM, SPM)
Proficiency in ServiceNow scripting (Business Rules, Script Includes, UI Actions), APIs (REST/SOAP), and web technologies (HTML, CSS, AJAX)
Experience with relational databases (e.g., MySQL, Oracle) and Agile methodology

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowJavaScriptAngularJSBusiness RulesScript IncludesUI ActionsRESTSOAPHTMLCSS

Soft Skills

communicationanalyticalleadershipself-motivatedteam playermanaging multiple priorities

Certifications

ServiceNow Certified Application Developer (CAD)