Resolve IT hardware and software infrastructure issues (servers, network, security, etc.) using advanced systems analysis techniques
Analyze, troubleshoot, and resolve issues with IT infrastructure, including user systems, servers, storage, and network connectivity
Provide system administration for assigned infrastructure and ensure robust security measures are in place
Apply security patches and operating system upgrades to maintain the security and integrity of the technical environment
Support new infrastructure projects and initiatives
Maintain comprehensive configuration documentation for all assigned infrastructure
Collaborate closely with architects, technical leads, software developers, testers, security teams, and stakeholders
Be available for off-hours work as needed for support and deployments

Requirements

Active TS/SCI w/ poly
Bachelor's degree in a related field or equivalent experience in lieu of a degree
Minimum 5 years of related experience
Extensive experience with Linux operating systems in development/test and production environments
Prior experience in a corporate or customer-facing role
Demonstrated ability to work in a team-oriented, fast-paced environment
Strong analytical and investigative skills to understand and resolve complex problems
Experience managing large projects or processes that span multiple departments

Benefits

healthcare
wellness
financial
retirement
family support
continuing education
time off benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

systems analysistroubleshootingsystem administrationsecurity patchesoperating system upgradesLinux operating systemsconfiguration documentationinfrastructure managementnetwork connectivitystorage management

Soft Skills

analytical skillsinvestigative skillsteam-orientedcollaborationcommunicationproblem-solvingadaptabilitycustomer-facing experienceproject managementfast-paced environment

Certifications

TS/SCI clearanceBachelor's degree in related field