Install, monitor and maintain TAK systems within the cloud environment
Provide real-time technical support and troubleshooting for TAK-related issues to ensure uninterrupted operations.
Train and assist operators in the effective use of TAK applications for mission-critical operations.
Develop and maintain processes for the integration of TAK.
Collaborate with cross-functional teams to establish data-sharing protocols and address integration challenges.
Configure TAK systems to meet mission requirements, including setting up custom geospatial layers, communication channels, and user permissions.
Monitor TAK network connections, server performance.
Manage TAK software updates, patches, and enhancements to ensure system reliability and security.
Serve as a liaison between TAK users and customer leadership to gather feedback and implement system improvements.
Document and report integration metrics, operational insights, and system status to stakeholders.

Requirements

US Citizenship is required to obtain a DHS Suitability clearance (high risk rating).
3+ years of experience with TAK in an operational or technical support role.
Bachelor’s degree with 8 years’ experience in computer science, Information Systems, Engineering, or a related field (or equivalent experience-MS with 6 years’ experience, AS with 10 years’ experience, HS with 12 years’ experience)
Experience with data integration processes, APIs, and protocols.
Strong understanding of network communications, including TCP/IP, multicast, and secure data transmission.
Proficiency in troubleshooting and resolving technical issues in real-time operational environments.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

TAK systemsdata integration processesAPIsnetwork communicationsTCP/IPmulticastsecure data transmissiontroubleshootingtechnical supportgeospatial layers

Soft Skills

collaborationtrainingcommunicationproblem-solvingdocumentationcustomer liaisonfeedback implementationoperational insightsprocess developmentteamwork

Certifications

DHS Suitability clearance