Create SAP course curriculum(s) and training materials for maintenance and enhancement releases, and for special projects
Develop comprehensive end user training plan and curriculum
Conduct upfront gap analysis as well as ongoing training needs assessment and evaluation
Devise training design and content authoring approaches, determine training delivery methods and propose solutions
Develop and provide technical SAP and business process end-user training
Develop SAP work instructions, quick reference guides, job aides, and other presentation materials
Develop eLearning training; simulations, bite-size videos
Interview Subject Matter Experts to collect necessary information
Conduct/support recurring Knowledge Transfer sessions
Provide end-user instructor-led training delivery and/or knowledge transfer sessions/webinars
Support communication activities related to the system solution
Ensure all end user documentation meets US Federal and Program Accessibility guidelines and requirements

Requirements

8 or more years of experience developing and delivering training for SAP implementations
5 or more years of hands-on experience with training tools such as uPerform or Enable Now
Strong instructional system design (ISD) and analysis experience
Experience with multiple full ERP software development lifecycle
Strong curriculum design and development experience in an ERP training environment
Strong technical documentation experience and attention to detail
Excellent writing, proofreading and solid layout skills
Ability to design/develop detailed Work Instructions, Step-by-step procedures, Videos, Simulations, and quick reference guides/job aides
Ability to work across multiple projects simultaneously in a fast-paced ERP environment
Strong planning and organization skills
Strong hands-on experience with Microsoft Office tools
Public Trust clearance must be obtainable
Bachelor's Degree in a recognized training instructional design learning technology, technical, managerial, business, or other discipline related to area of expertise

Benefits

Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAPinstructional system designcurriculum designtechnical documentationeLearning developmenttraining needs assessmentgap analysiswork instructionssimulationsMicrosoft Office

Soft Skills

attention to detailwritingproofreadingplanningorganizationcommunicationinterpersonal skillsproject managementadaptabilitycollaboration

Certifications

Public Trust clearanceBachelor's Degree