Execute unit/component test procedures for all project components, create and execute integration test procedures, execute regression tests, coordinate and execute user acceptance testing, and create and execute performance tests.
Conduct component integration testing, which should include such items as performance and throughput benchmarking, fault tolerance, interface compliance, and functional completeness
Support current production system break/fix and enhancement efforts to include requirements review, test formulation, test scenario preparation, test execution, and test summary preparation
Document and analyze test results, produce status reports, and assist with the defect management process
Ability to perform requirement analysis and work independently to create test products test plans, test cases, test reports of good quality
Assist with technical artifacts including the Requirements Traceability Matrix, Use Cases, User Interface Specifications and migration plans
Accurately estimate testing efforts for project planning and tracking and provide input to project(s) master schedule
Collect and report testing results to the architecture team and stakeholders on a regular basis
Monitor defects so that they progress a timely manner and adhere to the defect tracking process/standards and ensure they are adequately retested when fixed
Run performance benchmarks, conduct performance tuning and building capacity planning models
Identify potential testing or work product improvement. Provide informal demonstrations to staff and customers in conjunction with efforts
Provide data re-processing testing and validation metrics
Document and track defects and change requests; provide input to and participate in the CCB process; capture and report defect metrics
Drive and implement automation process improvement items

Requirements

Must be a US Citizen with the ability to obtain and maintain a Secret security clearance
12+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience).
Experience with ServiceNow
Experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or Microsoft Intune
Experience with PowerShell scripting
Package tests into suites for smoke/regression test execution
Strong ServiceNow platform knowledge
Experience testing in multiple ITSM modules.
Manual ServiceNow testing
Experience setting up test environments, executing test cases, and tracking defects
Working experience with component, application, integration, and performance testing procedures and criteria
Working experience in defining acceptance criteria and coordinating and executing acceptance testing
Working experience in requirements traceability
Working experience with creating and executing test plans and procedures and documenting the expected and actual results

Benefits

healthcare
wellness
financial
retirement
family support
continuing education
time off benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

unit testingintegration testingregression testingperformance testingrequirement analysistest planningtest case creationdefect trackingperformance tuningautomation process improvement

Soft Skills

independent workcommunicationdocumentationanalysiscoordinationreportingproblem-solvingattention to detailstakeholder engagementdemonstration skills

Certifications

Bachelor’s Degree in relevant fieldSecret security clearance