Network Engineer

• Performing System patching and IAVA patches to network routers and switches.
• Performing IOS and Software upgrades.
• Creating, reviewing, and publishing in KM system Standard Operating Procedures (SOP) for network operations.
• Troubleshooting systems failures and accessibility problems within the network to our services.
• Monitoring network performance, track usage and develop capacity planning reports.
• Developing and maintaining IP Address allocations tables.
• Making recommendations that enhance operational efficiencies for network monitoring, management, and overall operations.
• Uses experience and knowledge articles to understand/implement potential workarounds.
• Updates knowledge articles and handles "how to" questions.
• Support KM management by entering solutions into the Solutions database.
• Facilitating engineering design data calls.
• Lead new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Working independently while providing leadership to the rest of the Network team.
• Preform Network ticket resolution.
• Support Network ticket closure across Network OPS staff to include: Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)
• Use administrative access to the network to provision new switches, router, VLANs and Krypto.
• Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.
• Routing Service Requests to the appropriate organization required for incident resolution.
• Performs root cause analyses.
• Completes problem resolutions associated with incident ticket(s).
• Will configure, deploy, manage, and maintain Network monitoring systems used by the technicians to ensure availability and overall performance of system and services.
• Assists with development of network-related implementation and deployment documentation.
• Tests and evaluates network designs to determine whether customer requirements are met efficiently and effectively.
• Support development of testing aids for validating lab configurations or systems in the lab
• Assists with testing and documentation for products/solutions/systems being tested.
• Lead research and testing of new or modified hardware or software products to determine performance and interoperability.
• Supports engineers or other staff in the design or implementation of new solutions.
• Lead validation of lab environment disaster recovery plans.

Tier 3 Network Administrator

Virtual Network Engineer

Network Administrator

VPN and DMZ Network Engineer