Network Operations Center (NOC) Lead
CACI International Inc
TypeScript
Network Operations Center Lead
CACI International Inc
full-time
Posted on:
Location Type: Office
Location: Denver • Colorado, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $105,100 - $231,100 per year
Job Level
Senior
Tech Stack
TypeScript
About the role
- Oversee the day-to-day operations of our NOC, ensuring efficient monitoring, troubleshooting, and maintenance of our network infrastructure and systems
- Lead a team of NOC engineers and technicians, providing guidance, training, and mentorship
- Ensure continuous monitoring of network devices, systems, and applications to detect issues proactively
- Lead the team in responding to network incidents, managing escalation procedures, and ensuring timely resolution
- Work closely with other IT teams to resolve issues and improve network infrastructure
- Generate and analyze performance reports and incident metrics for senior management
- Create and continuously evaluate and improve NOC procedures, tools, and workflows
- Provide technical guidance and mentorship to NOC team members
- Participate in on-call rotation for after-hours support
Requirements
- TS/SCI with Poly required
- Bachelor's degree in Computer Science, Information Technology, or related field
- 10+ years of experience in network operations, with at least 2 years in a leadership role
- Strong understanding of network protocols, infrastructure, and security concepts
- Experience with network monitoring tools and ticketing systems
- Excellent problem-solving and analytical skills
- Strong leadership and team management abilities
- Exceptional communication skills, both verbal and written
- Ability to work in a fast-paced, high-pressure environment
- Flexibility to work rotating shifts, including nights, weekends, and holidays
- Desired: Relevant certifications such as CCNA, CCNP, or CompTIA Network+
Benefits
- healthcare
- wellness
- financial
- retirement
- family support
- continuing education
- time off benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network operationsnetwork protocolsnetwork infrastructurenetwork security conceptsnetwork monitoring toolsticketing systemsperformance reportsincident metricstroubleshootingmaintenance
Soft skills
problem-solvinganalytical skillsleadershipteam managementcommunication skillsmentorshipflexibilityability to work under pressureguidancetraining
Certifications
TS/SCI with PolyBachelor's degreeCCNACCNPCompTIA Network+