Provide expertise on technical capabilities related to development of ServiceNow
Develop the technical solutions, implement them, and perform integration and functional testing
Work with senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the ServiceNow environment development
Understands technical and functional design requirements related to ServiceNow
Create and manage scripts and workflows/flows
Build dashboards based on application data models and external data sources
Address problems of systems integration, compatibility and multiple platforms
Instruct, assign, direct and check the work of others on the development team
Participate in development of software documentation and technical reports
Requirements
U.S. Citizen with the ability to obtain/maintain a Secret clearance
12+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience)
Advanced experience with ServiceNow implementations
Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application
Experience with data and access segregation architecture and elements (e.g. domain separation, ACLs, multi-tenancy)
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly
At least one of the following certifications: - Certified ServiceNow Developer - Certified ServiceNow Administrator Certified Implementation Specialist (ITSM, CSM, or similar)
Benefits
healthcare
wellness
financial
retirement
family support
continuing education
time off benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNowJavaScriptAJAXSOAPRESTCSSHTMLJellyBusiness RulesScript Includes