Operations

• Analyze existing processes and propose solutions that improve operations across TSA vetting programs
• Manage the planning, development, and implementation of mission-critical initiatives from concept to execution
• Draft, review, and update legal, regulatory, and policy documents
• Build relationships across functional teams and external stakeholders
• Define clear success metrics and monitor progress
• Collect, analyze, and interpret complex data to generate actionable insights
• Create and refine data visualization products and performance reports

Strategic Operations & Policy Analyst – TSA Programs

Vice President, Delivery & Deployment Operations

AVP Lending Planning, Projects, Process Improvement – PMO

Manager, Reimbursement Operations – Practice Operations

Global Customer Operations Strategy – Experimentation Leader

Division Operations Coordinator