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Claims Analyst II/III – Residential Property
Cabrillo Coastal General Insurance Agency, LLCClaims Analyst providing service to policyholders in residential property claims. Responsibilities include investigating claims, coordinating with adjusters, and maintaining accurate claims files.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims investigation, negotiation, and customer service within the residential property insurance sector, ensuring compliance with regulations and maintaining accurate claims documentation.
Highest-signal resume keywords
Claims InvestigationNegotiation SkillsCustomer Service6-20 Claims Adjuster LicenseClaims Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EvaluationSettlement NegotiationSubrogation ReviewClaims File ManagementPolicyholder Communication
Soft Skills
Professional CommunicationTact and DiplomacyResponsive Assistance
Certifications & Qualifications
6-20 Claims Adjuster License
Industry Keywords
Residential Property InsuranceClaims ManagementGovernmental RegulationsThird Party RepresentativesField Adjusters
About the role
Key responsibilities & impact- Provides exceptional service to Harbor Claims external and internal customers
- Utilizes tact, diplomacy and professional communication skills to positively represent Harbor Claims in telephone and email contacts
- Appropriately and correctly responds via telephone and email interactions to a wide range of policyholders’, agents’ and third party representatives’ claims
- Successfully coordinates with field adjusters and provides professional and responsive assistance and follow-up inquiries on pending claims
- Requests, obtains, reviews, and evaluates outside experts’ opinions
- Investigates claims; analyzes claims information to determine appropriate settlement
- Communicates with claimants regarding settlement and effectively negotiates
- Maintains exceptionally thorough, accurate claims files in compliance with governmental regulations and Company standards
- Reviews assigned files for subrogation potential
Requirements
What you’ll need- Four or more years of residential property (1st party) experience or equivalent
- Must hold a current 6-20 Claims Adjuster or equivalent (for other applicable states) license, as required by job opening.
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities