UX Project Manager, ICAM SSO Focus

By Light Professional IT Services

UX Project Manager focusing on SSO modernization, bridging user experience and identity workflows for the VA. Ensuring intuitive, secure authentication journeys impacting millions.

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Lead UX‑focused project management for SSO modernization, ensuring user flows, onboarding experiences, and authentication journeys are optimized and consistent.
Partner with VA stakeholders, product owners, and technical leads to translate ICAM requirements into clear UX artifacts (journey maps, wireframes, prototypes, acceptance criteria).
Coordinate cross‑functional teams to deliver UX improvements across Entra ID (SSOi) and Okta (SSOe) integrations.
Manage timelines, risks, dependencies, and deliverables for UX‑related SSO initiatives.
Ensure UX recommendations align with Zero Trust, NIST 800‑63, and VA ICAM standards.
Support change management, communication, and training materials for improved user experience.
Provide executive‑ready reporting, dashboards, and briefings on UX progress and SSO adoption metrics.

Requirements

What you’ll need

Hands‑on experience with UX processes, including user research, prototyping, usability testing, and journey mapping.
Working knowledge of ICAM, SSO, and authentication technologies (Entra ID/Azure AD, Okta, MFA, federation, OAuth/OIDC/SAML).
Ability to translate technical identity workflows into intuitive user experiences.
Strong communication skills with the ability to brief leadership and collaborate with technical and non‑technical stakeholders.
Experience supporting Agile teams and managing iterative UX deliverables.
Experience supporting VA, DoD, or other federal agencies.
Familiarity with VA SSO, onboarding processes, and application integration patterns.
Experience with Figma, Miro, Adobe XD, Jira and Confluence.

Benefits

Comp & perks

Medical, Dental & Vision Coverage
Wellness Program
401(k) Matching
Disability (Short Term & Long Term)
Employee Assistance Program
Life Insurance
Education & Training
Generous Leave Policy (11 Federal Holidays, PTO, and Military Leave)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX processesuser researchprototypingusability testingjourney mappingICAMSSOauthentication technologiesMFAOAuth/OIDC/SAML

Soft Skills

strong communication skillscollaborationbriefing leadershipchange management