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Employee Relations Specialist
BSIEmployee Relations Specialist providing support for UK employee relations case management and compliance. Collaborating with managers to strengthen HR processes and improve people experience in a hybrid role.
About the role
Key responsibilities & impact- Provide specialist support across UK employee relations cases, including disciplinaries, grievances, dismissals, performance matters, reorganisations, and investigations
- Partner with Investigating Managers to ensure high-quality, consistent case management, documentation, and outcomes
- Deliver ER education and skills-building interventions to strengthen manager capability
- Support development and maintenance of ER policies, templates, and documentation
- Collaborate with Centres of Excellence and People Operations to ensure consistent application of employment law and best practice
- Support implementation of the Early Resolution Framework to proactively reduce formal ER cases
- Monitor and analyse ER case data to identify themes and recommend improvements
- Contribute to development of training materials and guidance for managers and People teams
- Support global ER dashboard reporting and wider people plan initiatives
- Identify opportunities to leverage digital tools and AI to enhance documentation, tracking, and efficiency
Requirements
What you’ll need- Strong understanding of UK employment law and HR best practice
- Experience supporting employee relations case management in a UK-based HR or People function
- Experience operating within a matrixed or complex organisation
- Strong analytical skills with the ability to use data to identify themes and drive improvement
- Excellent organisational and prioritisation skills, with strong attention to detail
- Strong communication skills, with the ability to flex style to different audiences
- A growth mindset with resilience and agility in driving performance improvement
- A degree or relevant professional qualification in HR (desirable)
Benefits
Comp & perks- Competitive total reward package
- Independent and varied job in an international environment
- Flexible working hours
- Ongoing training and development including 27-days annual leave
- Paid sick leave
- Bank holidays
- Health insurance
- Life insurance
- Pension plan with company contribution
- Car allowance (dependent on role)
- Income protection
- Paid maternity leave
- Paid paternity leave
- Paid parental leave
- Adoption leave
- Compassionate leave
- Paid bereavement leave
- Learning and development opportunities
- Flexible benefits that you can tailor to suit your lifestyle
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relations case managementUK employment lawdata analysisdocumentationtraining material developmentpolicy developmentperformance improvementcase managementinvestigationsgrievances
Soft Skills
analytical skillsorganisational skillsprioritisation skillsattention to detailcommunication skillsflexibilitygrowth mindsetresilienceagilitycollaboration
Certifications
degree in HRrelevant professional qualification in HR