Training Operations Intern

BSI

Training Operations Intern supporting Assurance Training team with virtual and in-person training coordination. Gaining hands-on experience and exposure to training programs and operations.

Posted 5/7/2026internshipRemote • 🇺🇸 United StatesEntry LevelWebsite

About the role

Key responsibilities & impact

Coordinate and support virtual and in-person training sessions, gaining hands-on experience with scheduling, rosters, calendars, and learner communications from start to finish.
Support logistics for instructor-led training, including venue coordination, room setup requests, materials preparation, and on-site readiness.
Maintain accurate learner and course data in a Learning Management System, understanding how enrollments, attendance, and completions impact reporting and customer experience.
Communicate professionally with learners, instructors, and internal stakeholders by monitoring shared inboxes, responding to common questions, and sending standardized training communications.
Prepare training sessions for delivery by confirming links and materials, providing basic virtual troubleshooting, and escalating issues appropriately.
Update and manage training-related data in Salesforce, learning why data accuracy matters across sales, operations, and reporting.
Maintain trackers and assist with routine reports on enrollment, attendance, and feedback, building foundational skills in operational reporting and process improvement.

Requirements

What you’ll need

Currently enrolled in a Bachelor’s degree program (or higher) at the time of the internship
Strong attention to detail and comfort working with spreadsheets and structured data
Clear and professional written and verbal communication skills
Proficiency with Microsoft Office tools (Excel, Outlook, Word) and collaboration tools such as Microsoft Teams
Highly organized, dependable, and able to manage multiple tasks
English proficiency required; Spanish or French is a plus.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data accuracyoperational reportingprocess improvementlearner communicationstraining logisticsvirtual troubleshootingenrollment managementattendance trackingcourse data managementmaterials preparation

Soft Skills

attention to detailprofessional communicationorganizational skillsdependabilitymultitaskingcustomer experience focusproblem-solvingcollaborationtime managementadaptability