Relationship Banker

Broadview Federal Credit Union

Relationship Banker serving members and growing branch business for Broadview Federal Credit Union. Providing financial solutions, referrals, service-channel education, and compliance support across Albany-area branches.

Posted 8/20/2026full-timeAlbany • New York • 🇺🇸 United StatesJunior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial services while delivering exceptional member service and achieving organizational goals. Proficient in compliance with regulatory guidelines and skilled in building relationships to enhance member experience.

Highest-signal resume keywords

Branch Banking ExperienceNotary Public LicenseMicrosoft Office Suite ProficiencyEffective Communication SkillsInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial Services ExpertiseProblem ResolutionFraud DetectionOperational ExcellenceMulti-tasking Ability

Soft Skills

Effective Verbal CommunicationEffective Written CommunicationListening SkillsFlexibilityInterpersonal Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft SharePoint

Certifications & Qualifications

Notary Public LicenseSignature Guarantee Permissions

Industry Keywords

Member ServiceCommunity InvolvementRelationship BuildingComplianceRetail Banking

About the role

Key responsibilities & impact

Advocate for members and enhance their experience by providing solutions that help them achieve financial goals
Attract new retail and business members while deepening relationships with existing members using The Member Advantage approach
Deliver exceptional member service with accuracy and operational excellence, including problem and complaint resolution
Support branch growth and a profitable book of business to achieve individual, team, and corporate goals
Build relationships through community/foundation involvement and existing member referrals
Promote, educate, and demonstrate available member service channels
Participate in coaching, job shadowing, mentoring, and training
Detect and report fraud or irregular activities
Ensure compliance with applicable policies, procedures, and regulatory guidelines
Achieve goals and objectives provided by management
Serve as a subject matter expert for members and deliver expertise in financial services

Requirements

What you’ll need

Associate degree preferred, or combination of equivalent education and experience
One to two years of branch banking experience
Have passed and maintain Notary Public License within 6 months of completion of Relationship Banker Training
Signature Guarantee permissions
Proficiency in Microsoft Word and Excel
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint
Ability to multi-task to meet or exceed minimum performance standards
Effective verbal, written, and listening communication skills
Strong interpersonal skills
Flexibility to work out of any location at any time, as business needs dictate
Ability to lift at least 10 pounds and stand for long periods of time
Ability to operate in a rapidly changing dynamic environment
Bilingual individuals fluent in a second language in addition to English are highly encouraged to apply

Benefits

Comp & perks

Competitive benefits package
Opportunities to grow personally and professionally
Opportunities to apply strengths and unleash potential
Ongoing coaching, job shadowing, mentoring, and training