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Broadcom

VCF Support Account Manager

Broadcom

VCF Support Account Manager optimizing customer support experience. Advocating customer requirements at Broadcom for top-tier clients across industries.

Posted 4/14/2026full-timeAtlanta • Colorado • 🇺🇸 United StatesSeniorLead💰 $88,300 - $141,300 per yearWebsite

Tech Stack

Tools & technologies
Swift

About the role

Key responsibilities & impact
  • Optimize and personalize customer’s reactive and proactive support experience
  • Advocate for customer requirements to drive swift resolution
  • Build strong relationships with customer(s) and internal teams

Requirements

What you’ll need
  • Bachelor’s degree
  • 8+ years of related industry experience OR Master's plus 6 years.
  • Must have legal authorization to work within the US

Benefits

Comp & perks
  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave and vacation time

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer supportrelationship buildingadvocacyproblem resolutioncommunication
Certifications
Bachelor's degreeMaster's degree