Technical Adoption Manager
Broadcom
full-time
Posted on:
Location Type: Remote
Location: Taiwan
Visit company websiteExplore more
Tech Stack
About the role
- Planning to identify Customer's business and IT outcomes along with recommendations for technical capabilities and activities needed for success.
- Technology assessment to identify gaps impeding progress toward Customer's goals and provide prioritized recommendations through: Best Practice, interoperability, and compatibility reviews
- Technical Readiness Assessment
- Solution guidance to develop a future state roadmap and guidance to scale out Customer's environment.
- Recommendations to improve efficiency, resiliency, security, and sustainability for operational optimization.
- Performance metrics analysis to identify areas where potential system degradation and bottlenecks can impact system health.
- Product optimization recommendations and rightsizing guidance for VMs, cluster size, efficiencies, storage performance and host configurations.
- Periodic peer comparisons of operations and processes to known best practices of similar organizations to Customer's using guidance from our VMware product teams and years of experience.
- Monthly touch points to ensure progression toward Customer's goals.
- Executive business reviews to report on progress and upcoming milestones for continuous stakeholder alignment.
Requirements
- 5+ years’ experience in Software or SaaS Implementation or on-boarding support
- Good logical thinking and problem-solving skills.
- Responsible, proactive and have good communication skills.
- Ability to think and work independently, with enthusiasm and execution.
- Good teamwork spirit, being supportive and proactive as a team player.
- Any certificate of the list is a plus. VCP, CKA, ITIL, AWS, Azure, GCP
- English speaking and writing skill are a must
Benefits
- Flexible working hours
- Remote work options
- Professional development opportunities
- Health insurance
- Retirement plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Software ImplementationSaaS ImplementationTechnical Readiness AssessmentPerformance Metrics AnalysisProduct OptimizationVM RightsizingCluster Size OptimizationStorage PerformanceOperational OptimizationInteroperability Reviews
Soft skills
Logical ThinkingProblem-SolvingCommunicationIndependenceEnthusiasmTeamworkProactivitySupportiveness
Certifications
VCPCKAITIL