Brillio

Tech Specialist, Cloud Engineering

Brillio

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

AzureCloudJenkinsLinuxServiceNowTerraform

About the role

  • Proactively monitor Azure infrastructure to ensure optimal performance, availability, and security.
  • Handle complex infrastructure-related incidents and problems, performing advanced troubleshooting and root cause analysis.
  • Manage and resolve high-priority tickets using the ServiceNow platform, ensuring adherence to SLAs.
  • Perform advanced maintenance tasks, including system updates, patch management, performance tuning, and optimization.
  • Develop, implement, and maintain automation scripts and processes using tools such as PowerShell, Azure CLI, and Terraform.
  • Collaborate with DevOps teams to integrate infrastructure management with CI/CD pipelines, promoting a seamless development and deployment process.
  • Utilize Terraform to manage infrastructure as code, ensuring consistency, scalability, and reliability.
  • Maintain comprehensive documentation of configurations, processes, and procedures. Mentor and train junior engineers.

Requirements

  • Job Description: Azure Infrastructure L2 Engineer Years of experience: 6-7 years
  • Advanced Infrastructure Monitoring: Proactively monitor Azure infrastructure to ensure optimal performance, availability, and security.
  • Incident and Problem Management: Handle complex infrastructure-related incidents and problems, performing advanced troubleshooting and root cause analysis.
  • ServiceNow Ticket Handling: Manage and resolve high-priority tickets using the ServiceNow platform, ensuring adherence to SLAs.
  • Maintenance and Optimization: Perform advanced maintenance tasks, including system updates, patch management, performance tuning, and optimization.
  • Automation and Scripting: Develop, implement, and maintain automation scripts and processes using tools such as PowerShell, Azure CLI, and Terraform.
  • DevOps Practices: Collaborate with DevOps teams to integrate infrastructure management with CI/CD pipelines, promoting a seamless development and deployment process.
  • Infrastructure as Code (IaC): Utilize Terraform to manage infrastructure as code, ensuring consistency, scalability, and reliability.
  • Documentation and Knowledge Sharing: Maintain comprehensive documentation of configurations, processes, and procedures. Mentor and train junior engineers.
  • Required Mandatory experience
  • Azure Administration: Minimum of 5 years of hands-on experience managing and supporting Azure environments.
  • Terraform Expertise: Extensive experience with Terraform for managing infrastructure as code, including creating, modifying, and managing infrastructure resources.
  • ServiceNow Proficiency: Proficiency in using ServiceNow for advanced ticket handling, including creating, updating, resolving high-priority tickets, and managing workflows.
  • DevOps Practices: Proven experience in integrating infrastructure management with CI/CD pipelines and collaborating with DevOps teams.
  • Required industry experience:
  • IT Infrastructure: Experience working within IT infrastructure environments, preferably within mid to large-sized organizations.
  • Cloud Services: Extensive experience with cloud service management, particularly within Azure.
  • Managed Services: Experience in managed services or IT service provider environments is a plus.
  • Required Technical experience
  • Azure Services: Proficiency in advanced Azure services, including virtual machines, storage, networking, and monitoring tools.
  • Azure AD: In-depth knowledge of Azure Active Directory and identity management.
  • Networking: Advanced understanding of networking concepts, including VPN, VNet, and firewall configurations.
  • Scripting: Advanced scripting skills in PowerShell, Azure CLI, or similar tools.
  • Monitoring Tools: Familiarity with advanced monitoring tools like Azure Monitor, Log Analytics, and other diagnostic tools.
  • Automation: Expertise in automation concepts and tools, such as Azure Automation and ARM templates.
  • Terraform: Proficiency in Terraform for managing infrastructure as code in Azure environments.
  • Backup and Recovery: Advanced knowledge of Azure backup and disaster recovery solutions.
  • Security: Strong awareness of security best practices and tools within Azure, including role-based access control (RBAC) and security center.
  • OS Management: Advanced knowledge of Windows and Linux operating systems in an Azure environment.
  • ServiceNow Ticket Handling: Proficiency in using ServiceNow for managing and resolving high-priority tickets, including understanding ticket priority, SLAs, and workflow processes.
  • DevOps Integration: Experience in integrating infrastructure management with CI/CD pipelines using tools like Jenkins, GitHub Actions, or Azure DevOps.
  • Preferred Qualifications
  • Certifications: Advanced Azure certifications such as Azure Solutions Architect Expert or Azure DevOps Engineer
  • Problem-Solving: Excellent analytical and problem-solving abilities.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Azure AdministrationTerraformPowerShellAzure CLIScriptingAdvanced TroubleshootingRoot Cause AnalysisPerformance TuningPatch ManagementBackup and Recovery
Soft skills
Problem-SolvingMentoringCollaborationAnalytical Skills
Certifications
Azure Solutions Architect ExpertAzure DevOps Engineer