Sr. Manager, Technology
Helen of Troy
CloudERPFlaskOracleSDLCSOAPSQL
Job Level
Mid-LevelSenior
Tech Stack
CloudERPSOAP
About the role
- About Brillio: Brillio is a fast-growing digital technology service provider partnering with Fortune 1000 companies to drive digital adoption and innovation.
- Role focus: Salesforce Order Management (OMS) Architect responsible for designing and implementing OMS solutions, integrations, and order lifecycle orchestration.
- Apply call-to-action: If you're ready to take on this challenge and bring your expertise to our team, apply now!
Requirements
- Salesforce Order Management (OMS) Architect to design, implement, and optimize scalable OMS solutions on the Salesforce platform.
- Define and own the end-to-end OMS architecture leveraging Salesforce Order Management, Commerce Cloud, and Service Cloud.
- Translate complex business requirements into scalable and performant technical solutions.
- Design and build orchestration flows for order lifecycle flows, including capture, fulfillment, payment processing, shipping, returns, and service case integration.
- Create data models, process flows, and integration patterns aligned with Salesforce best practices.
- Establish coding standards, DevOps practices, and CI/CD pipelines for Salesforce OMS projects.
- Develop and maintain automation using Flow, Apex, and Composite APIs for complex order lifecycle management.
- Integrate SOM with external systems (ERP, WMS, Payment Gateways, SFCC, etc.) using REST/SOAP APIs and middleware.
- Create scalable data models and ensure data integrity across order transactions.
- Collaborate with tech leads, developers, QA, and business teams to deliver technical solutions aligned with business goals.
- Provide hands-on leadership and mentorship to developers, conduct code reviews, and enforce best practices.
- Monitor system performance and troubleshoot issues across orchestration flows and API interactions.
- Stay current with Salesforce SOM feature releases and recommend adoption strategies.
- Define and implement custom logic for split shipments, fulfillment routing, order holds, backorders, partial returns, and refund processing.
- Build robust automation and extensibility using Salesforce Flows, Apex triggers, batch/Queue jobs, Lightning Components, and Platform Events.
- Primary Skills: Salesforce Platform-Apex; Salesforce Platform-Lwc; Salesforce SOM; Salesforce Platform-Soql; SAP Customer Data Cloud (CDC/Gigya); SFCC; Progressive Web App; SOM.
