Bridge Talent Management

Sales Coordinator – Appointments

Bridge Talent Management

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇰🇪 Kenya

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Salary

💰 KES 80,000 - KES 100,000 per month

Job Level

JuniorMid-Level

About the role

  • Respond to and follow up on all incoming leads via phone, email, and digital channels.
  • Effectively communicate the value of clinic services and address client queries with clarity and empathy.
  • Guide prospects through the sales funnel, ensuring they progress to confirmed bookings/appointments.
  • Maintain accurate and timely records of all interactions, leads, and conversions in the CRM system.
  • Meet and exceed individual KPIs, including call volume, conversion rates, and appointment targets.
  • Collaborate with clinic teams to ensure seamless handover of confirmed appointments.
  • Provide feedback and insights on lead quality, client concerns, and sales trends.
  • Work independently with minimal supervision while delivering consistent results.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications, or related field.
  • Proven experience in sales, telesales, or appointment-setting roles.
  • Excellent communication skills with the ability to engage English native speakers effectively.
  • Strong interpersonal skills with the ability to balance empathy, patience, and persuasion.
  • Results-oriented with a proven track record of meeting or exceeding targets.
  • Self-motivated, disciplined, and able to thrive in a fully remote environment.
  • Tech-savvy, with proficiency in CRM tools, MS Office, and remote communication platforms.
  • A go-getter attitude with resilience, adaptability, and drive.
Benefits
  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salestelesalesappointment-settingKPI trackinglead conversion
Soft skills
communicationinterpersonal skillsempathypatiencepersuasionresults-orientedself-motivateddisciplinedresilienceadaptability