Sales

• Respond to and follow up on all incoming leads via phone, email, and digital channels.
• Effectively communicate the value of clinic services and address client queries with clarity and empathy.
• Guide prospects through the sales funnel, ensuring they progress to confirmed bookings/appointments.
• Maintain accurate and timely records of all interactions, leads, and conversions in the CRM system.
• Meet and exceed individual KPIs, including call volume, conversion rates, and appointment targets.
• Collaborate with clinic teams to ensure seamless handover of confirmed appointments.
• Provide feedback and insights on lead quality, client concerns, and sales trends.
• Work independently with minimal supervision while delivering consistent results.

Sales Coordinator – Appointments

Account Manager – Non-Bank B2B/B2C