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About the role
Key responsibilities & impact- Conduct desktop-based technical audits of BREEAM assessments, liaising with translators when required
- Manage personal workload and prioritise tasks to meet deadlines and turnaround targets
- Provide customer support via phone, email and live chat
- Maintain accurate records and update certification databases in line with operational procedures
- Support the onboarding and training of new team members and contribute to the professional development of colleagues
- Assist the leadership team in maintaining high performance standards and improving QA processes
- Participate in continuous improvement initiatives across the team and certification operations.
Requirements
What you’ll need- Degree (or equivalent experience) in a STEM discipline (Science, Technology, Engineering or Mathematics)
- Strong attention to detail
- Analytical thinking
- Clear communication
- Ability to review evidence and apply BREEAM technical standards consistently
- Relevant STEM backgrounds include (but are not limited to): engineering (e.g. civil, mechanical, environmental), physics, environmental science, building services, construction-related disciplines, mathematics, or other science-based degrees involving data analysis and technical problem-solving
- Ability to interpret technical information, data and evidence with a high level of accuracy
- Ability to manage and prioritise workload independently
- Strong attention to detail and accuracy in maintaining records
- Excellent written and verbal communication skills
- Experienced user of Microsoft Office suite, as well as confidence in being a quick learner for other in-house bespoke systems.
Benefits
Comp & perks- Pension scheme – 5% employer-matched contribution
- Life assurance – 4x your basic salary
- Enhanced maternity package
- HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more
- Mixture of onsite facilities, dependent on location – Restaurant, nursery, and free parking, including at-cost EV charging points
- Learning & development – Free access to BRE Academy and our online learning platform
- Professional membership reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical AuditingData AnalysisEvidence ReviewQuality Assurance ProcessesRecord Maintenance
Soft Skills
Attention to DetailTask PrioritizationCustomer SupportTeam CollaborationTraining and Onboarding