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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting technical audits and managing certification processes, with a strong focus on accuracy and attention to detail. Proficient in customer support and team collaboration, contributing to continuous improvement and professional development.
Highest-signal resume keywords
STEM DegreeTechnical Audit ExperienceCustomer Support SkillsMicrosoft Office Suite ProficiencyAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical AuditData InterpretationRecord MaintenanceWorkload ManagementQuality Assurance Processes
Soft Skills
Excellent Communication SkillsTeam CollaborationTraining and Onboarding
Tools & Technologies
Microsoft Office SuiteCertification Databases
Industry Keywords
BREEAM AssessmentsEnvironmental ScienceConstructionBuilding Services
About the role
Key responsibilities & impact- Conduct desktop-based technical audits of BREEAM assessments, liaising with translators when required
- Manage personal workload and prioritise tasks to meet deadlines and turnaround targets
- Provide customer support via phone, email and live chat
- Maintain accurate records and update certification databases in line with operational procedures
- Support the onboarding and training of new team members and contribute to the professional development of colleagues
- Assist the leadership team in maintaining high performance standards and improving QA processes
- Participate in continuous improvement initiatives across the team and certification operations
Requirements
What you’ll need- STEM degree (or equivalent technical experience) in a relevant discipline such as engineering, environmental science, physics, mathematics, construction, or building services
- Ability to interpret technical information, data and evidence with a high level of accuracy
- Ability to manage and prioritise workload independently
- Strong attention to detail and accuracy in maintaining records
- Excellent written and verbal communication skills
- Experienced user of Microsoft Office suite, as well as confidence in being a quick learner for other in-house bespoke systems
Benefits
Comp & perks- Pension scheme – 5% employer-matched contribution
- Life assurance – 4x your basic salary
- Enhanced maternity package
- HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more
- Mixture of onsite facilities, dependent on location – Restaurant, nursery, and free parking, including at-cost EV charging points
- Learning & development – Free access to BRE Academy and our online learning platform
- Professional membership reimbursement
