Manager

• Oversee workplace operations and programs in the APAC region, ensuring successful day-to-day operations
• Act as primary site lead for our Sydney office
• Lead Workplace Operations KPI and SLA success, ensuring best-in-class customer service and service levels
• Lead, mentor and develop regional Workplace Operations team
• Sit on Workplace Experience Leadership Team, collaborating cross-functionally to develop and drive team OKRs
• Collaborate with others to develop and manage initiatives, processes, tools, policies and playbooks related to workplace operations and programs, including operations related to our new hybrid work strategy
• Partner and develop strong relationships with all key business partners (e.g. APAC General Managers, IT, Legal, Finance, Marketing, Employee Experience) and act as trusted advisor in workplace matters
• Collaborate closely with Braze Employee Experience to ensure all events are supported and executed to the highest standard
• Proactively build relationships with leadership and employees, and use data to understand the habits and needs of APAC employees and provide recommendations for workplace improvements
• Work with customer service mindset to ensure world-class standards and service levels for all APAC employees
• Ensure we have the best in class suppliers for our offices and implement vendor management best practices with a lens towards diversity and inclusion
• Work with the wider People Team to coordinate internal events including office parties, company all hands, and industry meetups
• Oversee budget management and tracking for APAC operations
• Manage H&S program, including creation and maintenance of H&S policies, conducting regular risk assessments and ensuring adequate number of employees are trained on first aid and fire marshaling
• Have a strong technical mindset, with an understanding of how technology integrates within the workspace
• Support regional office improvements and small build-out projects, as needed

Regional Manager, Workplace Experience

Executive Manager – Trade and Working Capital

Senior Manager – Assurance Quality, Methodology

General Manager – Agribusiness

National Business Manager – Personal Health

Executive Manager, Small Business, Customer Direct