Marketing Coordinator / Graphic Designer
Marcus & Millichap
Senior Manager, Employee Relations
Braze
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $157,100 - $174,600 per year
Job Level
Senior
About the role
- Lead complex and high-stakes employee relations investigations, including allegations of misconduct, harassment, discrimination, and other workplace concerns in the AMER region
- Conduct fair, timely, and well-documented investigations, including fact-finding, witness interviews, and synthesis of findings into clear and actionable recommendations
- Advise managers and People Business Partners on performance management, dispute resolution, and disciplinary actions
- Provide guidance, coaching, and oversight to one direct report to ensure consistency and quality in case handling
- Develop, enhance, and maintain investigation frameworks, case tracking systems, documentation protocols, and procedural standards
- Collaborate with Legal and People Operations teams to ensure alignment on risk mitigation, policy enforcement, and audit readiness
- Lead or support cross-functional initiatives focused on improving employee relations practices, such as policy development, training programs, or manager enablement resources
- Analyze trends, identify root causes, and share actionable insights to help address systemic issues and inform People team strategies
- Remain current on employment law developments, best practices in employee relations, and emerging trends
- Maintain the highest level of discretion and professionalism in all communications and decision-making, ensuring consistent application of company policies and values
Requirements
- Minimum of 8 years of progressive experience in Employee Relations, preferably within a fast-paced technology-driven environment
- Demonstrated ability to independently manage complex workplace investigations from initiation to resolution
- Strong knowledge of performance management and disciplinary procedures, including documentation best practices
- Exceptional verbal and written communication skills, with an ability to communicate clearly and objectively under sensitive circumstances
- Strong interpersonal skills with the ability to resolve conflict, build trust, and influence without direct authority
- Demonstrated ability to work effectively in high-pressure situations and navigate ambiguity with sound judgment and professionalism
- Self-starter with a proactive mindset and ability to identify and drive process improvements and strategic initiatives
- Experience working in a global context or supporting international teams is a plus
- A Juris Doctor (JD) or legal experience is preferred, though not required
Benefits
- Competitive compensation that may include equity
- Equity grants of restricted stock (RSUs)
- Comprehensive Total Rewards package
- Retirement and Employee Stock Purchase Plans
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Flexible paid time off
- Hybrid ways of working
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
employee relationsworkplace investigationsperformance managementdispute resolutiondocumentation best practicespolicy developmentcase tracking systemsinvestigation frameworksrisk mitigationaudit readiness
Soft skills
verbal communicationwritten communicationinterpersonal skillsconflict resolutioninfluence without authoritysound judgmentprofessionalismproactive mindsetprocess improvementsstrategic initiatives
Certifications
Juris Doctor (JD)
