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Customer Service Representative
BrasilCenterAtendente para o Contact Center do Grupo Claro, atendendo demandas de ouvidoria, suporte técnico e vendas. Ambiente colaborativo com foco no crescimento e desenvolvimento profissional.
About the role
Key responsibilities & impact- Assist customers by phone, chat, or email with empathy and responsiveness.
- Help resolve inquiries and provide the best solutions.
- Record information in the system with attention to detail.
- Work toward targets with a results-oriented focus (with full support provided!).
Requirements
What you’ll need- Strong verbal and written communication skills
- Active listening and empathy
- Curiosity to understand customers and exceed expectations
- Teamwork and a collaborative mindset
- Attention to detail, proactivity, and adaptability
- Results-oriented
Benefits
Comp & perks- Young, dynamic environment focused on learning and collaboration
- Modern facilities and benefits that recognize and value your talent
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention to DetailProactivityAdaptabilityTeamworkCollaborative Mindset