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Customer Service Representative
BrasilCenterAtendente para o Contact Center do Grupo Claro, atendendo demandas de ouvidoria, suporte técnico e vendas. Ambiente colaborativo com foco no crescimento e desenvolvimento profissional.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong verbal and written communication skills while providing empathetic customer support through various channels. Excels in attention to detail and results-oriented approaches to meet and exceed customer expectations.
Highest-signal resume keywords
Verbal Communication SkillsWritten Communication SkillsActive ListeningEmpathyResults-Oriented
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention to DetailProactivityAdaptabilityTeamworkCollaborative Mindset
About the role
Key responsibilities & impact- Assist customers by phone, chat, or email with empathy and responsiveness.
- Help resolve inquiries and provide the best solutions.
- Record information in the system with attention to detail.
- Work toward targets with a results-oriented focus (with full support provided!).
Requirements
What you’ll need- Strong verbal and written communication skills
- Active listening and empathy
- Curiosity to understand customers and exceed expectations
- Teamwork and a collaborative mindset
- Attention to detail, proactivity, and adaptability
- Results-oriented
Benefits
Comp & perks- Young, dynamic environment focused on learning and collaboration
- Modern facilities and benefits that recognize and value your talent