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Customer Service Representative
BrasilCenterAtendimento ao cliente no Call Center do Grupo Claro em Goiânia, ajudando a resolver dúvidas e registrando informações. Buscamos pessoas sem experiência que desejam aprender e crescer na empresa.
About the role
Key responsibilities & impact- Handle customer inquiries by phone, chat, and email with empathy and efficiency.
- Help resolve questions and provide the best solutions.
- Accurately record information in the system with attention to detail.
- Work with targets and a focus on results (with full support provided!).
Requirements
What you’ll need- 18 years or older
- Good verbal and written communication skills
- Active listening and empathy
- Curiosity to understand customers and exceed expectations
- Teamwork and collaboration
- Attention to detail, proactivity, and adaptability
- Results-oriented
Benefits
Comp & perks- Transportation allowance
- Meal and/or food allowance
- Life insurance
- Training programs
- Variable compensation
- Profit Sharing (PPR)
- Medical and dental coverage
- Sponsorship for running events
- Employee discounts on products
- Birthday day off
- Partnerships with external companies
- Funeral assistance
- Childcare/babysitting assistance
- Pet health plan
- Wellhub (gym and wellness benefits)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
verbal communicationwritten communicationactive listeningempathycuriosityteamworkcollaborationattention to detailproactivityadaptability