Customer Service, Ticket Agent

Boston Express

Ticket Agent providing friendly customer service at Boston Express Bus. Handling transactions, answering calls, and maintaining terminal cleanliness in Nashua, NH.

Posted 4/29/2026part-timeNashua • New Hampshire • 🇺🇸 United StatesMid-LevelSenior💰 $17 per hourWebsite

About the role

Key responsibilities & impact

Making callers and travelers feel comfortable and appreciated
Swiftly and correctly completing transactions with Windows-based ticketing computers
Performing light cleaning duties between bus schedules to keep terminal sparkling
Answering informational calls and directing passengers
Selling tickets and handling cash drawer

Requirements

What you’ll need

Computer literate with keyboarding skills
Personable, friendly, and outgoing
Ability to multitask when terminal is busy
Able to answer informational calls and direct passengers
Sell tickets and handle cash drawer
Possess strong problem solving skills
Ability to stand for long periods of time
Strong customer service and communication skills
Enjoys helping people, with patience to answer questions
Team player
Strong attention to detail
Bilingual language skills is a plus

Benefits

Comp & perks

Paid time off 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

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Applicant Tracking System Keywords

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Hard Skills & Tools

keyboard skillscash handlingticket salestransaction processing

Soft Skills

customer servicecommunicationproblem solvingmultitaskingattention to detailteam playerpersonablefriendlyoutgoingpatience