eBilling Administrator

Borden Ladner Gervais LLP (BLG)

eBilling Administrator providing administrative support for client onboarding and eBilling management at BLG. Responsible for managing client access and communication related to eBilling processes.

Posted 7/17/2026full-timeVancouver • 🇨🇦 CanadaJunior💰 CA$50,000 - CA$58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in client onboarding processes and administrative support within legal billing environments, utilizing tools like Intapp Matter Open and various client online billing platforms. Exhibits strong organizational skills and a continuous-learning mindset to enhance productivity and service delivery.

Highest-signal resume keywords

Client OnboardingEBilling Systems ManagementMicrosoft 365 ProficiencyData ValidationLegal Administration Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Online Billing PlatformsData ManagementInvoice SubmissionsBasic ReportingExcel SkillsData ValidationAdministrative SupportDocument SharingOperational TrackingCompliance Monitoring

Soft Skills

Organizational SkillsCommunication SkillsTeam CollaborationProblem-SolvingContinuous Learning Mindset

Tools & Technologies

Intapp Matter OpenChrome RiverMicrosoft TeamsMicrosoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft ExcelCollaboratiLegal TrackerCounselLink

Industry Keywords

Legal AdministrationClient Billing GuidelinesMatter ActivationService ContinuityAdministrative Setup Documentation

About the role

Key responsibilities & impact

Support client onboarding by completing required client questionnaires and administrative setup documentation (e.g., tax and billing details).
Set up new eBilling clients and matters, ensuring compliance with client billing guidelines and firm requirements.
Manage matter onboarding activities in Intapp Matter Open, including data validation, client ID entry, and completion of “ready to bill” requirements.
Coordinate communications with Practice Assistants and eBilling Coordinators to support timely matter activation within client billing platforms.
Arrange and maintain access for eBilling team members to client eBilling systems.
Monitor the BLG eBilling mailbox and respond to inquiries, route notifications to stakeholders, and distribute accrual notifications to eBillers as required.
Submit Chrome River invoice submissions for client platform fees and related administrative items.
Provide backup support to eBilling Coordinators when required to maintain service continuity.
Provide general administrative support to eBilling Coordinators and support the overall efficiency of the team.

Requirements

What you’ll need

Post-secondary diploma.
Legal administration or a related field.
At least 1 year of experience in an administrative role.
Practical knowledge of client online billing platforms (e.g., Collaborati, Legal Tracker, CounselLink) and Elite eHub, particularly regarding invoice submissions and handling notifications.
Basic knowledge of CMS/Aderant, including file-related data management and basic reporting or data validation needs.
Proficiency in Microsoft 365 tools (Teams, Outlook, Word, PowerPoint) to facilitate communication, document sharing, and stakeholder coordination.
Interest in Microsoft Copilot and AI tools, with a continuous-learning mindset to improve productivity and service delivery.
Beginner to intermediate Excel skills (e.g., filtering, formatting, formulas [SUMIF], operational tracking tools and reporting).

Benefits

Comp & perks

Health insurance
Professional development opportunities
Paid time off