Book Blast Outreach Specialist – Team Lead

Books Are Fun

Remote Team Lead booking school presentations and managing outreach for Books Are Fun’s children’s book distribution program. Coaching BBOS representatives and improving booking quality and team performance.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and organizational skills while effectively managing outreach activities and mentoring team members. Proficient in using HubSpot and other tools to track performance metrics and enhance team productivity.

Highest-signal resume keywords

Proven Track Record As A BBOSExperience With Scripts And Call SequencingProficiency With HubSpotStrong Organization And Follow-ThroughMentoring And Training Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Call SequencingScripted RebuttalsActivity And Booking MetricsPerformance TrackingPresentation SchedulingLead GenerationConversion Rate ManagementAccountability StandardsFeedback DeliveryRemote Work Capability

Soft Skills

Clear CommunicationActive ListeningConstructive FeedbackTeam CollaborationMotivational Leadership

Tools & Technologies

HubSpotZoomMicrosoft Office

Industry Keywords

School EnvironmentsStakeholder EngagementStudent Privacy ComplianceHigh-Energy Team CultureOutreach Practices

About the role

Key responsibilities & impact

Manage a calling territory while supporting and developing a team of Book Blast Outreach Specialists
Call, email, and SMS school contacts to introduce Book Blast and schedule presentations
Confirm attendance, send calendar invites, and handle reschedules
Encourage principal participation and ensure the right stakeholders attend
Use approved scripts, call sequencing, and scripted rebuttals to handle objections and move prospects forward
Log activities, notes, and outcomes in HubSpot
Follow compliant outreach practices respecting school policies and student privacy
Participate in inbound lead, referral, and win-back account projects
Own an assigned special project area of team-wide responsibility
Test new scripts and email templates and provide feedback before rollout
Serve as the first point of contact for BBOS team questions and escalate issues to the Outbound Manager
Conduct regular one-on-ones and call review sessions
Deliver actionable feedback and support onboarding and ongoing development
Help maintain team quality standards and identify performance trends
Contribute to an accountable, high-energy, mission-connected team culture

Requirements

What you’ll need

Proven track record as a BBOS with consistent performance against activity and booking metrics
Experience with scripts, scripted rebuttals, and call sequencing
Clear, warm communication and active listening skills with prospects and teammates
Ability to give direct, constructive feedback in a motivating way
Strong organization and follow-through
Proficiency with HubSpot, Zoom, and Microsoft Office
Demonstrated experience navigating school environments and building rapport with busy educators
Prior experience mentoring, training, or informally leading peers
At least 50 dials per day
At least 8 booked presentations per week
Show rate of 65% or better and principal-present rate
35% conversion rate from attended presentations to agreements
Agreements within 30 days of presentation
Ability to work remotely during calling hours aligned to school time blocks in the assigned region or territory
Ability to sit for prolonged periods and work on a computer
Must be able to lift up to 10 pounds at times

Benefits

Comp & perks

401(k)
Dental insurance
Vision insurance
Health insurance
Flexible Spending Account/Health Savings Account
Supplemental benefits (critical illness, accident, & hospital indemnity)
Employee assistance program
Internet stipend
Company paid life insurance + buy-up option
Company paid short-term & long-term disability insurance
Paid Time Off
Paid Volunteer Time Off
Work from home