Central Admissions Officer

Bolton Clarke

Central Admissions Officer processing resident agreements, admissions and records for Bolton Clarke, an Australian aged-care and home-care provider. Supporting compliant onboarding across 88 residential homes.

Posted 8/21/2026full-timeBrisbane • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining accurate client and clinical records within a regulated environment, with strong skills in data entry, prioritization, and compliance. Proficient in using Microsoft Office and CRM platforms to support efficient resident onboarding and stakeholder relationships.

Highest-signal resume keywords

High-Volume Data EntryAttention to DetailMicrosoft Office ProficiencyCustomer Service SkillsAged Care Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryRecord KeepingDatabase ManagementAdmissions ProcessingContract Administration

Soft Skills

Organizational SkillsPrioritization SkillsClear CommunicationRelationship BuildingDecision Making

Tools & Technologies

EpicorNeRAMicrosoft CRM

Industry Keywords

Aged CareRegulatory ComplianceHealth AdministrationDiversity and Inclusion

About the role

Key responsibilities & impact

Maintain accurate client, clinical and billing records for 88 homes within a regulated environment
Review and analyse information to prepare resident agreements and update database records in a fast-paced, high-volume workflow
Process admissions, discharges and transfers using Epicor, NeRA, Microsoft CRM and internal systems
Monitor dashboards, prioritise tasks and ensure documentation is complete and compliant
Deliver timely, accurate processing to support a smooth resident onboarding experience
Keep records up to date for audits, reporting and regulatory requirements
Adapt quickly to changing systems, rules and legislation across the aged care sector
Build strong relationships with stakeholders and provide exceptional customer service

Requirements

What you’ll need

Skilled in high-volume data entry across multiple systems with fast, accurate typing
Highly organised with strong prioritisation skills and the ability to follow detailed processes
Strong attention to detail with confidence identifying errors and inconsistencies
Clear written and verbal communication skills
Customer-focused, able to build positive internal stakeholder relationships
Proficient with Microsoft Office and CRM platforms, and able to learn new software quickly
Able to work independently, make sound decisions and manage competing priorities
Experience in admissions, contract administration, aged care, health, finance, legal admin or related fields is highly valued
Commitment to supporting diversity and inclusion

Benefits

Comp & perks

Mix of office and working from home
Laptop provided
Salary packaging options and tax benefits of up to $15,900 plus additional $2650 in entertainment per year available
A work culture that values you and invests in your career
Options for additional purchased leave
Employee Assistance Program for you and your family
Private health insurance discounts
Excellent work/life balance with shifts that suit your personal needs
A caring team environment with strong clinical and allied health support
Career progression and development opportunities
Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
Private health insurance and gym discounts
An Employee Assistance Program for staff and family