APAC Physical Security Systems Administrator

Bogaard Group International, Inc.

APAC Physical Security Systems Administrator overseeing enterprise physical security systems for a global technology company. Supporting security operations with Genetec expertise and system administration responsibilities.

Posted 7/18/2026full-timeRemote • 🇸🇬 SingaporeMid-LevelSenior💰 SGD 90,000 - SGD 130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and configuring Genetec Security Center, including Synergis Access Control and video surveillance systems, while effectively managing service requests and collaborating with global teams to enhance physical security infrastructure.

Highest-signal resume keywords

Genetec Security Center AdministrationAccess Control System ConfigurationAdvanced Troubleshooting and Root Cause AnalysisProject Management and DocumentationNetwork Architecture Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Programming Security SystemsSystem ConfigurationFirmware UpdatesLog ReviewsPreventative MaintenanceSystem Health MonitoringService Request ManagementTroubleshooting Security DevicesSystem Acceptance TestingOperational Enhancements

Soft Skills

Excellent CommunicationCollaboration SkillsOrganizational SkillsAbility to Manage Competing Priorities

Tools & Technologies

Genetec Security CenterSynergis Access ControlVideo Surveillance PlatformsZendeskLAN/WAN EnvironmentsVPNsFirewallsActive Directory

Certifications & Qualifications

Genetec Security Center Technical CertificationSC-STC-001SC-ETC-002

Industry Keywords

Physical Security SystemsSecurity Infrastructure PerformanceService MetricsMaintenance ActivitiesIntegrated Security Devices

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Administer, configure, and maintain enterprise physical security systems, with a strong focus on Genetec Security Center, including Synergis Access Control and video surveillance platforms.
Program and configure new security devices, system expansions, upgrades, and Day 2 operational enhancements across APAC environments.
Monitor system health, optimize system availability, and proactively identify and resolve issues impacting physical security infrastructure performance.
Perform advanced troubleshooting, root cause analysis, system backups, firmware updates, log reviews, and preventative maintenance activities.
Manage and prioritize service requests and break-fix incidents through Zendesk, ensuring timely resolution, documentation, and operational visibility.
Configure access control systems, manage load sheets, perform Genetec programming, and maintain system configurations supporting operational and project requirements.
Coordinate with internal teams, vendors, installers, and site stakeholders to support maintenance activities, service requests, and site access requirements.
Support testing and commissioning activities, including pre-test validation, T&C reporting, punch list management, and system acceptance.
Maintain accurate system documentation, service metrics, trackers, and reporting for ongoing maintenance activities and special projects.
Partner with global security technology teams to improve system performance, standardize configurations, and support enterprise security initiatives.

Requirements

What you’ll need

3+ years of professional experience programming, administering, and supporting enterprise physical security systems.
Expert understanding of Genetec Security Center, including Synergis Access Control and video surveillance solutions, with hands-on experience administering, configuring, and troubleshooting enterprise deployments.
Experience managing multiple concurrent security system service requests, maintenance activities, and new deployment projects with minimal supervision.
Experience administering and troubleshooting enterprise physical security systems, including cameras, access control panels, and integrated security devices, with the ability to collaborate with field technicians and vendors on hardware-related issues.
Understanding of network architecture and information security concepts, including LAN/WAN environments, IP addressing, DHCP, MAC addresses, VPNs, firewalls, Active Directory/domains, and collaboration with network teams.
Strong project management, documentation, and organizational skills with the ability to manage competing priorities and deliverables.
Excellent communication and collaboration skills with the ability to work effectively with global teams, vendors, installers, and technology partners.
Genetec Security Center technical certification strongly preferred, including SC-STC-001 and/or SC-ETC-002.

Benefits

Comp & perks

Competitive benefits