Security Operations

• Monitor real-time global events and emerging risks using GSOC platforms, with primary emphasis on Everbridge.
• Apply established reporting protocols to assess incident reportability, categorize severity, and escalate as appropriate.
• Create, update, and close incident records in a timely and accurate manner, ensuring clear communication to all relevant stakeholders.
• Participate in team meetings to align on requirements, priorities, and operational needs.
• Provide timely follow-up and status updates to requesting individuals and key stakeholders.
• Develop Intelligence Insight Reports by researching and analyzing risk trends to support informed decision-making.
• Activate, coordinate, and support Incident Management Teams during crisis management calls.
• Contribute to operational briefings, GSOC reporting output, and data/metrics tracking efforts.
• Conduct social media monitoring and analysis to identify emerging issues, trends, or potential impacts to Netflix’s people, operations, and assets.
• Deliver intelligence support across key security functions, including Travel Risk Management, Security Operations, and Executive Protection.
• Provide risk intelligence support for crisis management, enterprise risk management, and geopolitical risk assessments.
• Produce clear and actionable reports, briefings, and presentations to help reduce uncertainty and address priority intelligence requirements.

GSOC Analyst

Senior Safety and Security Operations Manager

Security Operations Engineer

Head of Security Operations

Head of Security Operations