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Boeing

Customer Support Manager

Boeing

Customer Support Manager overseeing supply chain activities for Boeing in France. Focused on product support and managing supplier relationships.

Posted 7/1/2026full-timeToulouse • 🇫🇷 FranceJuniorWebsite

Tech Stack

Tools & technologies
ChefERP

About the role

Key responsibilities & impact
  • Supervise supply chain activities for the distribution of spare parts and chemicals intended for the aerospace industry.
  • Understand organizational operations, policies and market trends while navigating formal and informal networks to support strategic objectives.
  • Communicate information and ideas clearly using various channels, engaging the audience to improve understanding and retention.
  • Demonstrate commitment to learning and personal development by seeking feedback from multiple sources to improve and adapt behavior through self-analysis.
  • Prioritize customer needs in all actions.
  • Identify new opportunities and solutions by being innovative and exploring new approaches to work challenges.
  • Deliver products and services that meet the highest technical and quality standards, complying with regulatory requirements and company policies, while fostering a right-first-time quality culture.
  • Identify and correct situations affecting safety, maintain safety standards and demonstrate proactive leadership to promote a safety culture.
  • Use techniques to identify customer organizations, their capabilities and constraints in order to provide effective product support and resolve technical issues.
  • Manage, coach and guide a team of employees under your direct responsibility.

Requirements

What you’ll need
  • Previous experience managing customer programs with annual revenue exceeding €100 million.
  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
  • Fluency in French and English.
  • At least one year of leadership experience (team leader, acting manager, large-scale cross-functional project/program management, or formal management experience) OR completion of the internal Boeing course "Exploring Leadership".
  • More than 6 years of experience in sales and/or program management within the aerospace or similarly complex industries.
  • Bachelor's degree in Business Administration, Supply Chain Management, or a related discipline.
  • Proficiency with common ERP and CRM tools, particularly SAP and Salesforce.
  • Experience leading a commercial team, generating demand and achieving revenue targets.
  • Ability to work in a dynamic environment and manage competing priorities.
  • Excellent written and verbal communication skills.
  • Highly motivated, autonomous individual with strong leadership capabilities.

Benefits

Comp & perks
  • Annual salary reviews
  • 25 days of paid leave
  • Participation in Boeing's annual incentive programs
  • Collaboration with cross-functional and international teams
  • Training opportunities tailored to your area of work
  • Supplemental insurance programs
  • Meal vouchers
  • Public transport reimbursement
  • Value-sharing plan (profit-sharing and employee participation agreements)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Supply Chain ManagementProgram ManagementSales ManagementRegulatory ComplianceCustomer SupportData AnalysisRevenue GenerationTechnical Problem SolvingQuality AssuranceMarket Trend Analysis
Soft Skills
Effective CommunicationTeam LeadershipInnovative ThinkingCustomer FocusSelf-Development