Lead Enterprise IT Operations Architect

Boeing

Lead Enterprise Architect for IT Operations at Boeing, fostering tool integration and advising on AI solutions. Drive architecture transition for Service Management systems across multiple locations.

Posted 6/22/2026full-timeSeattle • Montana, South Carolina, Texas, Washington • 🇺🇸 United StatesSenior💰 $172,550 - $249,550 per yearWebsite

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

lead the architecture and integration to support critical Enterprise IT Operations
establishing the EITO Architecture Review Board
driving tool integration across the EITO ecosystem
supporting architecture efforts needed to transition to an integrated IT Service Management and IT Operations Management ecosystem
developing an integrated strategy and technical roadmap
translating that into clear, executive level communications

Requirements

What you’ll need

10+ years of experience in at least one ServiceNow implementation program supporting Information Technology Service Manager & Information Technology Operations Management (ITSM & ITOM)
10+ years of experience with Information Technology architecture including IT Operations Management, IT Service Management, AIOps, Automation solutions
10+ years of experience with the ServiceNow platform
10+ years of experience working across organizations and interfacing with key stakeholders, including senior leaders
10+ years of experience communicating with technical experts and explaining difficult technical concepts to non-technical business users
1+ years of experience in designing, developing & optimizing AI/ML solutions, data science workflows, and analytics methodologies
Willing to travel up to 10%

Benefits

Comp & perks

competitive base pay and variable compensation opportunities
opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowIT Service ManagementIT Operations ManagementAIOpsAutomation solutionsAI/ML solutionsdata science workflowsanalytics methodologiesarchitecture designtechnical roadmap development

Soft Skills

leadershipcommunicationstakeholder engagementexecutive level communicationinterfacing with senior leaderstranslating technical conceptscollaborationstrategic thinkingproblem-solvingorganizational skills